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Incident, Invoicing, Export, Import, and Resources Updates

Incident Submission Update

We have added the ability to Update the status to previous status. To do this navigate to the submission entry within the Incidents Menu and select 'Update Status' when the status is in the resolves status you can revert the status.

Invoice Reminders Update

We have added the feature that when Auto Invoices are turned off then the Invoice Reminder functionality is also turned off.

Team Billables Export Updates

We have added the user ID and User Email Address columns to the Team Billables export. This will aid in identifying users when manipulating this export.

User Profile Updates

We have added Gender and Ethnicity entries within the User Profile menu.

Contact Import Updates

We have added the option to enter the organisation within the contact import.