Optional Features

Overview

On the Optional Features page you can manage extra features that are available within Astalty. You must be the Account Owner to access and enable these features.

Enabling Optional Features

Navigate to Optional Features and select the 'Enable' on the feature you wish to turn on.

Available Optional Features

Scheduling

To learn how to set up Scheduling in Astalty click here.

Scheduling Costs

Scheduling Costs shows estimated wage costs for your scheduled shifts based on SCHADS award rates, so you can see the cost of your roster by employee and participant before it reaches payroll. Scheduling Costs is part of Scheduling, so it only appears once Scheduling itself is enabled. To learn more click here.

Chat

Chat provides secure, real-time messaging between your team members, allowing coordinators and support workers to communicate directly within the platform. To learn how to get started with Chat in Astalty click here.

Staff Payments

To learn how to set up Staff Payments in Astalty click here.

Staff Payments Superannuation

Superannuation for Staff Payments lets you mark contractors as entitled to superannuation and surfaces the amount on their invoices. This is not self-service — it must be enabled by the Astalty Support team. To learn more click here.

Participant Duplication

The Participant Duplication feature allows organisations to create multiple Participant records with the same NDIS number, supporting scenarios where services such as Support Coordination and direct support are delivered separately. This enables clear separation of records, notes, and User assignments within the same organisation, while including safeguards such as a warning prompt to ensure the feature is used appropriately.

You will be prompted to confirm that you want to enable this feature via a warning pop-up.

Telling duplicate profiles apart in participant pickers

When two Participant profiles share the same name, participant pickers (such as the one used when creating a Task) show each profile's External ID beneath the name so your team can choose the right one. This descriptor only appears for profiles marked as duplicates that have an External ID set; all other options in the picker remain unchanged.

For this to help, give each duplicate profile a different External ID:

1. Open a duplicate Participant's profile and edit Participant Details.
2. Enter a unique External ID under Reference Numbers.

3. Save the profile, then repeat for the other duplicate profiles.