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Participant's can not be permanently deleted in Astalty but they can be archived. There's a few important things to note when archiving a Participant;
Only those with the Admin role can archived Participants.
Archiving a Participant will not affect any Tasks and charges that have not yet been invoiced - they will be invoiced as usual.
Archiving a Participant does not delete any data.
Participants will no longer display in certain reports and won't display in the Participants table without adding a Status filter.
To Archive a Participant navigate to the Participants page and find the Participant you need to archive. Click on the Participant to be taken to their profile.
Once you're looking at the Participant's profile you can click the Actions button and then click Archive.
Archived Participants will not display in the Participants table by default.
To find archived Participants, you will need to add a Status filter. You can do this by clicking on the Filter icon and clicking Status
Once you've added the Status filter you need to select the Archived option - this will then show all archived Participants where you can search by NDIS number, name or email.
Once you have found the Participant you want to restore, click into their profile and click the Actions button - you can then click Restore to restore the Participant.
We have a video that walks through this entire process - you can watch it below.