Participant Incidents

Overview

The Participant Incident menu will give you an overview on the Participant Incidents reported. Within this screen you can also report an incident, search for a particular incident and filter the menu by the filter options. You can also click into an incident to complete the follow up necessary for the incident.

When viewing all Participant Incidents, you can view each incident's:

• Reference

• Status

• Severity

• Category

• Whether it's Reportable

• Incident Date

• Involvees

• When it was Reported

You can also sort your Incidents by Status or Incident Date.

Search

The search field will allow you to enter words, numbers or phrases associated to the Incidents - the fields where these can be searched are:

• Incident Reference numbers

• Involvee names

• Follow up details (within Update Incident)

• Details (within Update Incident)

Filter Options

You can filter this menu by;

• Status

• Severity

• Reportable Type

• Assignee Type

• Assignee

• Category

How to report a Participant Incident

To report an incident click Report Incident in the top right corner. When you have selected the Report Incident Button you will see the following screen. Within this screen you can select the incident type and to select from the published form that you would like to complete with the incident usage type that you have selected.

You can allow Support Workers to have visibility of the Participant Incident Form by updating the Form Settings. See the Form Settings guide for more information on how to do this.

To see how Incident Forms appear to Support Workers, click here.

Incident Follow Up

To learn more about how to follow up an incident click here to read the user guide article.