Creating Resources

Only Admins can create, update and delete Resources. Start from the Resources page.

Creating Resources

On the Resources page, click Create Resource, fill in the fields below, then click Create.

Name

The name of the resource, for example "Complaints Process".

Description

A short description of the resource. Searching the Resources page matches the name and description.

Content

Write or paste the resource text here, such as a policy or team notice. You can use this field without attaching a document.

Document

Optionally attach one file, up to 500 MB, to show when the resource is viewed. Astalty accepts:

• documents and archives: .pdf, .doc, .docx, .txt, .zip
• spreadsheets: .csv, .xls, .xlsx
• presentations: .ppt, .pptx
• images: .jpg, .png
• email files: .eml, .msg
• video: .mp4, .webm, .mov
• audio: .mp3, .wav, .m4a, .ogg, .aac

To replace the attachment, remove the current file and upload another.

Visible to Support Workers

Tick Visible to support workers to make this resource available in the Astalty mobile app. Leave it unticked to keep the resource in the web app only. This option is part of Astalty Premium.

Updating and Deleting Resources

Open the resource and click Edit. Change any field, then click Update.

To delete the resource, click Delete in the same drawer and confirm. A deleted resource can't be restored.