Two Factor Authentication

You can enable 2FA for your own Astalty account to add a second step when you sign in.

Navigate to "My Profile"

To activate Two-Factor Authentication (2FA), click your initials and then click "My Profile".

Enable 2FA

On your profile, click on "Security" and then "Enable Two-Factor Authentication". You will then be asked to enter your password and scan a QR code with your authenticator app.

You will be prompted to enter your Astalty Password.

Then you will need to follow the steps provided (Use an Authenticator to scan the QR code, and enter the token generated).

Once successfully enabled, the 2FA status shows that it is active and you can view the recovery codes.

Turning on 2FA signs you out of the Astalty app on every phone, and out of the Outlook add-in. See What Setting Up 2FA Signs Out.

Disable 2FA

After enabling 2FA you may be able to disable it from the same menu. The Account Owner can turn off 2FA self-management for the organisation. If that setting blocks you, contact the Account Owner. The Account Owner can always disable their own 2FA.

Video Guide

You can watch the video below which will take you through the entire process.