Incidents

Overview

Astalty, with the introduction of the Forms functionality (more on this here) has also introduced the Incidents functionality. The incidents functionality will centre around the reported incidents (participant and staff) forms with the submitted forms appearing in an incidents register within the software.

How to create an Incident Form

Creating an Incident form will be very similar to how you would create any form within the software. The Astalty forms functionality will release with two incident templates one for the Participant Incidents and one for the Staff Incidents. You can also create an Incident form from scratch and select the usage type within the Create a Form functionality. To learn more about creating a form click here for the user guide article.

How to submit an Incident Form

Follow the links below to learn how to submit an incident report for a;

• Participant Incidents - Click here

• Staff Incidents - Click here

Incident Collaborators

You can add collaborators to an incident to allow additional users to view and contribute to the incident record.

Collaborators are users other than the primary assignee who require access to the incident. Once added, collaborators will be able to view and edit the incident, supporting better collaboration and shared responsibility when managing incidents.

This functionality applies to both Participant and Staff Incidents, ensuring consistent access across all incident types.

Adding a Collaborator

1. Open the relevant incident from the Incidents register.

2. Locate the Collaborators section.

3. Click Add Collaborator.

4. Select the user you want to add.

The selected user will now have access to view and update the incident.

Permissions

Access to view and update Incidents is based on a User's role.

Anyone can submit an incident as long as they have access to submit the related incident form.

The table below outlines how access to Incidents works;