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Keep up to date with all of the latest changes to Astalty.
You asked, we delivered! You can now make Forms available for Support Workers to complete directly within the Astalty app, helping ensure important information is captured during supports.
When creating or editing a Form, you can enable Allow Support Workers to complete this Form on any Supports within the Astalty app. Once turned on, the Form will appear on every support for every Participant, making it easy for Support Workers to access and complete when needed.
If a Form is only relevant to a specific Participant, such as an individual ABC report, you can instead assign the Form directly to that Participant from their profile. This ensures Support Workers only see and complete Forms that are relevant to the Participant they are supporting.
Associate a Form to a Specific Participant
Updating Addresses Used in Scheduled Supports
Email a Participant’s Support Schedule
Support Worker Compatibility - Preferred Teams
Apportioned Sleepover for Group Shifts
Sleepover Duration Warning
Travel Reminder When Clocking Out
Export Timesheet for Xero (CSV)
Multiple Employment Contracts per Employee
Filter Supports Report by Support Type
Adding funding periods to existing services
Weekday Daytime Travel Charge Item
Additional Information on Invoices
Missing Claims Handling When Applying NDIA Receipt Files
No More Automatic Zoom on iOS Input Fields
You can now add referrals to a dedicated waitlist, giving you a simple way to keep track of potential participants when you don’t have capacity right now.
In just a couple of clicks you can now add Referrals to the Waitlist. This lets you safely park the referral and come back to it later when your capacity opens up - no more losing track or juggling reminders. While your referral is in the Under Review status, select Update Status and choose Add to Waitlist... It's that easy.
And as soon as you’re ready to take someone on, head to the Waitlist, open the referral, and update its Status to Accept or Decline. It’s a flexible, stress-free way to manage demand while staying organised and ready for what’s next.
This referral will now appear in the Waitlist for future action
Missing Support Notes Reminder Notifications
TeleConsult Check-In
Filter Participant Alerts Report by Caseload
2026 Public Holidays - All Sorted
Inactive Xero Pay Items
Form Label Character Count
Bug Fixes
We’ve introduced the ability to Archive Goals to help users keep their goal lists focused and clutter-free. Many of our customers may be tracking multiple years' worth of goals per participant, which can easily lead to long lists of goals. This function can only be actioned if the goal doesn't sit within a current Associated Plan and can be accessed via the Edit Participant Goal page. Being able to archive any goal now that’s no longer active or relevant, will result in smoother workflows for anyone managing the goals and utilising them in Tasks.
Example of a Goal which is associate to a current plan - Only goals from past plans can be archived.
When viewing the Participant's goals, you can toggle between viewing Active, Archived, and all goals by using the Archived Filter.
The example below shows the Archived filter showing both Active and Archived goals.
Participant Export
Tasks Export
Bug Fixes
Astalty now gives Account Owners greater control over account security with the ability to enforce Two-Factor Authentication (2FA) across all users, or only for users with specific roles.
This update allows Account Owners to choose which user roles must have 2FA enabled. Once enforcement is activated, all users assigned to the selected roles will be required to set up 2FA before accessing their account. This provides more flexible, targeted protection while ensuring critical roles follow stronger security practices.
For more details on configuring and managing 2FA enforcement, check out our helpful guide.
Print Incidents
Unavailability in the Schedule
Sleepover Hours
Delete Shifts in Group Supports
Navigation from Voided Charges Report
Improvements to Charge Item Sets - Incl. Prefill
Copy Funding Period Amounts
Support Times on Invoices
SCHADS Interpretation Daily View
Xero Scheduling Integration - Validations, Syncing, and Displayed Calendar
Billing Contact and Payment Method
Quick Action Menu
A new exemption option has been introduced for non-NDIS Participants who therefore do not have an NDIS number.
Previously, strict validation on the NDIS Number field was required to minimise the issues during invoicing. This prevented providers from invoicing or updating records for exempt participants.
With this update, users can now mark a participant as “NDIS Number Exempt.”
When enabled:
The participant can be saved without an NDIS number.
The invoicing process bypasses NDIS number validation for that participant.
Invoices can be generated and processed without interruption.
This enhancement supports accurate record-keeping and ensures invoicing flows smoothly for participants completely outside the NDIS framework.
Support and User Guide buttons
Password Visibility & Validation
App Notifications
Contractor Bank Details
Invoice Export Tasks & Notes
Participants Export
You can now assign multiple Involvees to any incident. Whether they are Team Members, Participants, or Someone Else, this enhancement makes it easier to capture everyone involved—improving the accuracy, clarity, and completeness of your incident records.
Additionally, you can now hover your cursor over any listed Involvee to quickly view their full name and contact type, giving you instant context without needing to open any additional details.
Participants Filter
Privacy Policy Update
We've created a new page in Settings to help you easily enable and manage all your Optional Features within Astalty. Currently this page will display the Staff Payment feature, and from 1st December it will also include our much anticipated option for Scheduling. You must be the Account Owner to access and enable these features. For more on Optional Features - click here.
NDIA Open Payments
New NDIA Template - Notify Participant Death
User Created External Forms
Risk to "Others"
Bug Fixes
You can now assign funding periods to a Service while creating it directly from a Budget, making the whole workflow smoother, smarter, and far more efficient.
For users who love to build out a Budget first and then generate the Service from it, this improvement removes a whole layer of double-handling. No more creating a Budget and a Service separately or re-entering data you’ve already calculated. Instead, the funding period you set can flow straight through, and the system will automatically transfer the total calculated Budget amount into the Service Budget Amount.
This means fewer clicks, less repetition, and a faster setup process — letting you move from planning to action with ease.
Information Items Export
Bug Fixes
No more playing hide and seek with landline numbers! You can now search by any phone number within Participants and Contacts.
Previously, our search only recognised numbers in the Mobile Number field — leaving those trusty landlines out in the cold. But not anymore! Searches will now include numbers stored in the Phone Number (landline) field too.
Whether it’s a mobile, a landline, or something in between, you’ll find who you’re looking for faster than ever.
Directory - Contacts
Updated Xero Integration Page
Bug Fixes
We’re excited to roll out a great new improvement to how you manage Documents that are uploaded to a form!
You’ll now find a dedicated Submitted Documents panel at the bottom of each form submission, making it easier than ever to view, access, and manage uploaded files. But that’s not all, you can also add additional documents during your follow-up process.
This is especially handy for forms that need extra documentation uploaded post submission - like attaching Hospital Discharge Papers for Incident Reports, or adding updated plans to Referrals that have come through separately. Everything stays neatly organised in one place, keeping your documentation together and your workflow smooth.
Participant Plans Export
Notional Charges
Edit Document
Bug fixes