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Support Worker App Grid
Overview
This guide will give you a sense of the Support Worker App and the features within. It is intended to use as supplementary information to our other guide articles!
Viewing Shifts
Support workers can view their current shifts or upcoming shifts on the home page, or they can navigate between weeks using the calendar view.
Viewing a Participant Profile
Acknowledging Required Records
Writing Notes
Editing Notes
Travel During a Shift
Participant Signature
Participant Forms
Submitting an Incident
Updating Travel
Viewing Risks
Clocking into a Shift
Adding an Active Overnight Period
Manage Availability
Travelling to or from a shift
Shift Hours and Travel Approvals
Chat
Overview
Replying in Conversations
Creating New Conversations
Pinned Messages
Searching in Chats
