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Shift Alerts

This is an Astalty Scheduling feature which is currently in beta testing and not accessible by all customers.

If you would like access to Astalty Scheduling please contact support@astalty.com.au.

Overview

The Shift Alerts page is where you review shifts that have not been clocked in or clocked out. It will update in real time and allow you to stay on the front foot with late clockings. It can be found within the Scheduling sub menu under Review.

Viewing Shift Alerts

Shifts that are missing clock-in or clock-out times will appear in the Shift Alerts page. This acts as your guide for following up with staff to ensure time entries are accurate. You can sort the table by Support Worker, Start Time, or End Time to quickly find the information you need.

Important

If support workers do not clock in or out, their timesheets will not flow through to the approvals page, and they will not be paid for their support.

The Shift Alerts table displays all shifts that require review, with the following detail provided:

  • Support Worker

  • Shift Type - Support (1:1), Group, or Shift (Internal or non-support activity)

  • Start Time - Start time of the shift

  • End Time - End time of the shift

  • Status - This displays the type of status, how long it's been since they've not clocked in or out and if it has been cancelled.

    • Cancelled shifts appear with a red “!” icon beside their status, and the row will be highlighted in red. Selecting the icon opens a pop-up to choose charge and payment options.

For each Shift Alert, you can view the Shift by selecting 'View Shift' within the '3 dot' menu.