Adding a Shift (Internal or Non‑support)

This is an Astalty Scheduling feature which may not be enabled on your account.

If you would like to enable scheduling on your account, please click here.

Overview

Use Shift when you want something on a worker’s roster without directly billing a Participant. Handy for admin time, meetings, training, office duties, or other internal tasks. It shows on the roster and timesheets, but it does not create Participant charges.

How to add a Shift

Open Scheduling

Go to the Scheduling option on the left-hand side menu and click Add Shift in the top right.

Choose type

Select Shift.

Assign a worker

Select the Support Worker who will complete this shift.

Add details

Enter the Shift details text. Use this for what the task is, where, and any instructions.

Set time and date

Use the date and time picker to set the start and finish.

Note

Shifts can be added retroactively, allowing any last-minute or previously missed shifts to be recorded accurately.

Repeat options

If needed, set it to repeat. You can repeat daily, weekly, fortnightly, or monthly, choose the days, and set an end date. Astalty allows repeating up to 12 months.

Create

Review and click Create to add the shift.

Video Walkthrough on How to Add a Shift (Internal or Non‑support)

This video walks through how to add a shift support.