Scheduling
Chat in the App

Chat in the App

Overview

Chat is Astalty’s built-in messaging feature that lets you communicate with your team directly within the app. Whether you need to send a quick message to a colleague or join a group conversation, Chat keeps everything organised in one place.

With Chat, you can:

Send direct messages to individual team members
View and respond to chats that you are a member of for team or topic-based conversations
Share files, mention colleagues, react to messages, and pin important information
See who is online in real time

Key Concepts

Direct Messages

A direct message is a private, one-on-one conversation between you and another team member. Only the two members can see the messages in a direct conversation.

Group Channels

A group channel is a conversation with multiple team members. Group channels have a name (e.g., "Team Standup" or "SIL House A") and can have members added or removed at any time. You can also link User Groups to a channel so that membership stays in sync automatically.

Using Chat

Accessing Chats

To access Chat, navigate to the Chat icon at the bottom of the app. The Chat icon will display how many unread messages there are.

On this page, you'll be able to see any existing chats, create a new chat by clicking on the + at the top right of the screen (depending on your permissions), or search within Chats.

Replying in Conversations

When opening a Chat, you'll be able to see messages and content received. You can reply by clicking into the reply field, where you'll also be able to upload files by clicking on the paperclip icon, or tap on the microphone option to record a voice message. To tag someone in the message, type the @ symbol and choose from the selections available.