Command Palette

Search for a command to run...

Log In
  1. Scheduling
  2. Availability Request Notifications

Availability Request Notifications

Overview

Leave requests and availability requests in Astalty follow the same process. To ensure these requests are actioned, you can configure notifications so that the appropriate person or team is alerted whenever a Support Worker submits a request.

Notifications alert recipients; they do not grant permission to approve a request. You need the relevant Unavailability Request Notification permissions to view, create, update or delete notification rules.

Setting Up an Availability Request Notification

  • From the left-hand menu, go to Notifications.
  • Scroll down to the Scheduling Notifications section.
  • Select Unavailability Requests.
  • Click Create Notification.
  • In the Text Box, enter the message you want included in the notification email.
  • Choose who should receive the notification:
    • User Groups (e.g., a rostering team)
    • Individual Users (e.g., a manager)
  • Select the Notification Method:
    • Within Astalty
    • Email
  • Select at least one recipient and delivery method, then click Add Notification to save.

Editing Availability (Team Members)

On desktop, open Users, select the person, then open Availability. Viewing and changing another person's availability requires the corresponding User Availability permissions. Approving or declining requests requires update permission; access to Scheduling alone is insufficient.

Here you will see all existing leave requests.

To edit a request, click the three dots, make the necessary changes, and then select Update Availability.

Video Overview

The following video provides an overview of how to create availability notifications.