Schedule Alerts

The Schedule Alerts report scans your rostered shifts and flags potential SCHADS Award compliance issues — things like overtime thresholds, fatigue management breaks, broken shift rules, and minimum and maximum shift durations. It gives schedulers a single place to spot award risks before shifts are published or sent to payroll.

Overview

Schedule Alerts looks at the shifts you've already rostered (across both unpublished and published shifts) and checks each Support Worker's roster against a set of SCHADS Award rules. Where a shift looks like it may breach a rule — or pushes a Support Worker over a daily, weekly, or fortnightly threshold — it appears in the report with a short explanation of why, the relevant clause references, and which employment types the rule applies to.

You can use the report to:

• Identify shifts that will attract overtime rates before they go to payroll.

• Spot Support Workers who are tracking towards fatigue management breaches across a roster period.

• Catch broken shift configurations that don't comply with the Award.

• Review shifts that fall outside minimum or maximum shift duration rules.

Schedule Alerts is a read-only report — making changes to a flagged shift is done from the Schedule or Shift as normal (both can be accessed through the three dot menu next to each listed shift). Once the underlying shift is updated, the alert will disappear from the report on the next refresh.

How to View Schedule Alerts

Navigate to Schedule Alerts

From the left-hand menu, click Scheduling, then in the sub-menu under Review, click Schedule Alerts.

The report opens with the current week selected by default. Each row represents a single shift that has at least one alert against it.

Set the Date Range

By default, the report shows shifts in the current rostered week. To look at a different period, click the Date range at the top of the report and select a new start and end date, or use the arrows on either side of the date range to jump back or forward one week at a time.

You can choose any range you like, but we recommend reviewing one or two weeks at a time — the report works at its best when used as part of your regular roster review, rather than as a long-range audit.

Filter by Category

Each alert belongs to one of the following Categories:

• Broken Shifts — flags shifts that don't meet SCHADS rules for broken shift arrangements (for example, shifts split into too many parts, or with breaks that fall outside permitted lengths).

• Fatigue Management — flags rosters where a Support Worker has insufficient rest between shifts, or is tracking towards a fatigue threshold across the period.

• Overtime — flags shifts that take a Support Worker over their daily, weekly, or fortnightly ordinary hours, including shifts that hit a daily cap.

• Shift Duration — flags shifts that are shorter than the minimum or longer than the maximum permitted shift length under the Award.

To narrow the report to a specific Category, click one of the Category chips at the top of the report. Click the chip again to clear the filter. You can apply more than one Category filter at a time.

Search and Sort

Use the Search field above the table to find a specific Support Worker or Participant by name.

You can also sort the report by hovering and clicking on the following headings:

• Support Worker

• Start Time

• End Time

Review an Alert

Each row in the report shows the Support Worker, Participant, Shift Type, Start Time, End Time, and the number of alerts on that shift. To see what's been flagged, hover over (or click) the Alerts badge on the row.

The Award Alerts pop-out lists each alert with:

• The alert name (for example, Minimum Break or Broken Shift Periods).

• A short description explaining why the shift has been flagged and what the impact is — for example, how many hours of the shift attract overtime rates.

• The Clause references from the SCHADS Award that the alert is based on.

• The employment types the rule applies to (Full Time, Part Time, Casual).

If a shift has multiple alerts, you can scroll through the list to see each of them.

Resolve an Alert

Schedule Alerts is a review tool — alerts are resolved by updating the underlying shift. To act on a flagged shift, click the three-dot menu at the end of the row and choose View Shift to jump to the shift in the Schedule (or click on View Schedule to see the support in the Schedule), where you can adjust times or swap Support Workers. Once the change is saved, the alert will clear from the report on the next refresh.

If a flagged shift is intentional — for example, you've agreed to pay overtime — you don't need to do anything. The alert is informational and does not prevent the shift from being published or processed in a Timesheet Batch.