Sleepover Window

Overview

A Sleepover Window lets one cross-day sleepover support cover the whole overnight rostered period, while identifying the inactive sleepover portion within it.

Previously, an evening-through-morning sleepover commonly needed three separate supports:

With a sleepover window, this can be rostered as one support from 6:00 PM - 10:00 AM, with the sleepover window set to 10:00 PM - 6:00 AM.

Use this when a Support Worker should see one overnight shift, but the support still includes:

• active hours before a sleepover
• active hours after a sleepover
• active hours both before and after a sleepover

Creating a Support with a Sleepover Window

1. Go to Schedule.
2. Select Add Shift.
3. Choose a support event type, such as Direct Support or Group Support.
4. Set the Start Time and End Time to cover the full overnight support.
5. Tick This includes a night-time Sleepover Support segment.
6. Enter the Sleepover starts and Sleepover ends times.
7. Complete the remaining support details, including the Participant, Support Worker, Site, Support Type, and charge settings.
8. Select Create.

The support start and end times should cover the whole shift. The sleepover window is only the inactive overnight stretch within that shift, when the worker is asleep or on-call.

When you tick the sleepover option, Astalty suggests a default window of 10:00 PM - 6:00 AM where that fits within the support times. The picker also includes common preset buttons for evening starts and morning ends.

Sleepover Window Rules

A sleepover window must:

• be set on a sleepover support
• include both a start and end time
• end after it starts
• sit within the support start and end times

If the window covers the entire shift, Astalty warns that there are no active hours outside the sleepover window. That setup behaves like a standard whole-span sleepover. For more general overnight support guidance, see Adding a Sleepover or Active Overnight Support.

Billing and Pay

When the support uses automatic charges, Astalty splits the support into up to three billing segments:

For example, a support with a sleepover window creates hourly evening and morning charges either side of a single flat Night-Time Sleepover charge:

If the support uses Manual Charges, Astalty does not automatically create the segmented charges. Add or adjust the charges manually for the support.

Support Worker Experience

The Support Worker sees one shift covering the full overnight period instead of separate evening, sleepover, and morning shifts. This reduces duplicate clocking and note requirements for one continuous overnight support.

If the worker is awake and providing support during the sleepover window, record an Active Overnight Period. Active overnight periods must sit inside the sleepover window.

Migrating Existing Sleepover Setups

Use Sleepover Migration to convert eligible legacy sleepover setups into one support with a sleepover window.

The migration page is in Scheduling > Process > Sleepover Migration. It lists sleepovers that can be merged, including the date, Participant, support type, evening segment, sleepover segment, morning segment, and worker assignment.

To migrate sleepovers:

1. Go to Sleepover Migration.
2. Tick the rows you want to migrate.
3. Select Migrate selected.
4. Review the confirmation message.
5. Select Migrate.

Astalty deletes the original supports and creates one replacement support covering the same period, with the sleepover portion saved as the sleepover window. After migration, the success message links to the replacement support.

What Migration Preserves

The replacement support keeps the key roster details from the original sleepover setup, including:

• Participant or group Participant set
• charge behaviour and charge item set
• Support Worker assignment, or the unassigned state
• published status
• support type, site, cost code, address, and details where available
• schedule tasks, deduplicated by task name

Support Workers are not notified by the migration itself because the rostered support period and assignment are unchanged in substance.

Migration Eligibility

Sleepover Migration only lists supports that are safe to merge automatically.

To be eligible, the setup must:

• include a sleepover support with at least one adjacent non-sleepover support before or after it
• have supports that are exactly adjacent, where one support ends when the next begins
• have the sleepover as the middle support when both adjacent supports exist
• be for the same Participant, or the same Participant set for group supports
• use the same charge item set
• use the same charge behaviour
• have matching worker assignments on each support, or all be unassigned
• be in the future
• have matching recurrence rules when recurring

The setup is not eligible if any of the supports or shifts have:

• a cancellation
• a clock-in or clock-out
• a timesheet batch
• invoiced or voided charges
• travel records
• active overnight periods
• a pending shift broadcast

If a recurring setup has a future occurrence that is no longer eligible, or an adjacent series has extra future occurrences without a matching sleepover, Astalty will not migrate the series automatically.

After Migration

After migrating, open the replacement support and check:

• the support start and end cover the full overnight period
• the Sleepover Window shows the expected inactive overnight times
• automatic charges show the expected evening, sleepover, and morning segments
• the Support Worker assignment and published status are correct

If a setup does not appear on the migration page, review the eligibility rules above. You can still recreate the support manually as a sleepover window if the original supports cannot be migrated automatically.