Insights
Supports Report

Supports Report

You can find the Supports Report by navigating to the Scheduling section within the Reports page in Astalty and clicking Supports.

Report Overview

The Supports Report provides visibility over all supports and allows you to filter results to better understand cancellation patterns. This report can be filtered by date range, and includes more flexible options to help analyse cancellation behaviour. Based on the supports displayed, this report displays both a number of Total Supports, Total Hours, and Total Kilometres.

Search

Search by Participant and Support Worker names

Filters

You can filter results by Date range, and by any of the following available Filters:

Participant

Filter by one or more Participants assigned to the supports.

Support Worker

Filter by one or more Support Workers assigned to the supports.

Charge Item Set

If you need to find supports that are using a particular Charge Item set, you can use the Charge Item Set filter to define this.

Sleepover

Filter the results by whether the support a Sleepover or not.

Cancellation Status

Filter the results by whether the support has been Cancelled or Not Cancelled.

Support Type

Filter the results by one or more Support Types.

Has Charges

Filter the results by whether the support has charges attached — Yes for supports that have charges, No for supports that are missing them.

This is purely a check for whether any charges exist on the support. It takes no account of what state those charges are in, or whether they have been invoiced.

For a group support, this looks across every Participant in the group. A group support where only some Participants have charges will therefore appear under both Yes and No — use the highlighting in the Participants column to see exactly who is missing charges.