On-Call Report

Use the On-Call report to check, per worker, how much on-call was rostered, how much standby has been claimed, and which calls, meetings and training still need approval or a timesheet batch. It is available on accounts using the On-Call Roster beta.

Open Reports > Scheduling > On-Call.

Reading the Report

Choose the Date range and, if needed, a Worker. The report opens on the current week.

The summary tiles show:

• Workers - workers with on-call in the period.
• Occurrences - on-call occurrences rostered, and how many are not yet in a timesheet batch.
• Standby Units - standby allowance units claimed by timesheet batches.
• Calls and Remote Work - activations and remote work records logged, and how many are pending approval.
• Awaiting Batch - approved records that a timesheet batch has held back or left out.

The On-Call by Worker table breaks this down per worker:

The report shows units and minutes, not pay amounts. Open the worker's timesheet batch for what payroll receives.

Resolving What Is Outstanding

• Pending approval: open the On-Call Roster and approve the activations or remote work.
• Not yet in a batch: create a timesheet batch for those dates.
• Awaiting Batch: check the batch warnings. An approved call can be held until an overlapping shift is batched, or left out of a batch that already covered its date. See Timesheet Batch Warnings.

Exporting the Report

Select Export CSV to download the filtered report. Only Admins can use Exports, so a Manager can open the report but does not see the button. The file has one row per worker and a Total row, with minutes logged and approved for each type of activation.