Completed Shifts Export
Overview
The Completed Shifts Export provides a CSV file of all Support Worker shifts that have been completed, filtered by date range. This export offers a clear overview of all scheduled work that has been completed, helps identify variations in what has been rostered vs what actually occurred, and can be customised to include missed clock ins/outs.
Accessing the Completed Shifts Export
- From the left-hand side menu, click Exports.
- Scroll down to the Shifts section.
- Select Completed Shifts Export.

Configure the Export
Before selecting Create Export, use the available option to configure the export.

Set the Date Range
This will generate an export containing all scheduled shifts for the selected duration.
Participants
This field is optional. If left blank, the Export will include completed Shifts for all Participants within the selected date range, subject to the Users selection. You may select one or multiple Participants to limit the results to specific individuals.
Participant Tags
This field is optional. Select one or more Participant Tags to include all Participants who have any of the selected tags. You can combine tags with individually selected Participants — the export covers everyone matched by either selection, with no duplicates. If left blank, the export uses your Participant selection (or all Participants if none are selected).
Users
This field is also optional and allows you to further refine the Export based on the Users involved in the completed Shifts. If left blank, the Export will include completed Shifts for all Users within the selected date range, subject to the Participant selection.
Include Missed Clock ins/outs
Use the checkbox for Include shifts that have no clock-in or clock-out times if you would like to see shifts where there was also a missed clock in/out.
Generating the Export
Click on the Create Export button.
Downloading the Export
When the export is ready it will appear on the Exports page where you can click on Download to save it to your device.
Exported Fields
The export displays key details for each shift, including:
- Support Worker
- Type
- Rostered Start Time
- Rostered End Time
- Clock In Time
- Clock Out Time
- Rostered Duration (minutes) — Duration format: h = hours, m = minutes.
- Actual Duration (minutes) — Duration format: h = hours, m = minutes.
- Rostered Travel Time (minutes)
- Actual Travel Time (minutes)
- Rostered travel distance (km)
- Approved travel distance (km)
- Participant Signed Off — If the participant has signed off on the shift, Yes will be displayed in this column.
