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Participant Details App View

This is an Astalty Scheduling feature which may not be enabled on your account.

If you would like to enable scheduling on your account, please click here.

Overview

Support Workers can access key Participant information directly in the Astalty app when viewing their scheduled supports. The information displayed is determined by what has been made visible to support workers in the system.

To update visibility for Support Workers, head to the following guides for more information:

How to View Participant Information

  • Open the Schedule in the App

  • Select a Support from the list.

  • If its a Direct Support tap View Participant, or

  • If its a Group Support tap View Participants :

    • then select the participant’s Profile.

Information Available

From the profile, Support Workers can view:

  • Name

  • Gender

  • Age

  • Primary diagnosis

  • Secondary diagnosis

  • Primary Address - selecting this will navigate you to your default map app on your device.

  • Goals

  • Risks marked as visible to Support Workers

  • Information items marked as visible to Support Workers 

  • Records and Documents marked as visible to Support Workers

Risks

Where Risks have been identified as having the potential to impact on direct support, you will see these listed under the heading Risks within the Participant's profile.

Click on the Risk to view the relevant Risk Details — including the Likelihood and Consequences — along with the Controls that have been put in place.

  • For more information on making Risks visible to Support Workers, click here.

Information Items

  • When you select an information item, a card slides up from the bottom of the screen with more detail.

  • The content shown depends on what your organisation has chosen to make visible.

  • For more details on Information Items and making them viewable to Support Workers click here.

Records and Documents

  • Records can also be set as Visible to Support Workers.

  • This may include documents such as a Behaviour Support Plan, ensuring workers have access to critical information at the point of support.

  • For more information on making Records visible to Support Workers, click here.

Forms

If a Form is required for you to clock out of your shift, you will be prompted to complete this when you are clocking out. To see more on this, click here.

If you need to complete an Incident Report for a Participant (or any other Form that has been made available to you), open the Shift from your calendar, and select View Shift.

Tap on Forms, and then select the appropriate Incident Report Form (any required Forms for the Shift can also be completed from this section before clocking out).

You can then complete the Incident Form for submission.

Important Note

You will only be able to select Participant's and Support Workers involved in the Shift.

Participant Details App View Video Overview

The following video provides a walkthrough of Participant Details in the Support Worker app.