Participant Reminder Status Report

The Participant Reminder Status Report gives you an at-a-glance view of which participants are set up to receive SMS Reminders and whether they have a valid mobile number on file. Use it to find participants who have opted out, or whose mobile is missing or invalid, before relying on reminders to reduce no-shows.

Opening the report

Navigate to the Reports page in Astalty and, under Participant reports, select Participant Reminder Status.

The report lists every active participant, sorted by name, with one row per participant.

Report columns

Participant

The participant's name. Use the three-dot menu at the end of the row and choose View participant to open their profile in a new tab — handy for checking or updating their reminder settings and mobile number.

Support Reminders

Whether Support Reminders are Enabled or Disabled for the participant. Reminders are opt-in per participant and default to Disabled.

Calendar Reminders

Whether Calendar Reminders are Enabled or Disabled for the participant. As above, this column only appears when your organisation has at least one calendar reminder configured.

Mobile

The status of the participant's mobile number. A reminder can only be delivered when this is Valid:

• Valid — a valid Australian mobile number is on file.
• Invalid — a number is recorded, but it isn't a valid Australian mobile (for example a landline or a mistyped number).
• Missing — no mobile number is recorded for the participant.

Filters

Click the filter icon to narrow the results.

Search

Search by participant name.

Support Reminders

Filter to participants who have Support Reminders Enabled or Disabled. This filter only appears when support reminders exist.

Calendar Reminders

Filter to participants who have Calendar Reminders Enabled or Disabled. This filter only appears when calendar reminders exist.

Mobile

Filter to participants whose mobile number is Missing — a quick way to find everyone who needs a number added before they can receive reminders.