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A new exemption option has been introduced for non-NDIS Participants who therefore do not have an NDIS number.
Previously, strict validation on the NDIS Number field was required to minimise the issues during invoicing. This prevented providers from invoicing or updating records for exempt participants.
With this update, users can now mark a participant as “NDIS Number Exempt.”
When enabled:
The participant can be saved without an NDIS number.
The invoicing process bypasses NDIS number validation for that participant.
Invoices can be generated and processed without interruption.
This enhancement supports accurate record-keeping and ensures invoicing flows smoothly for participants completely outside the NDIS framework.
The Support and User Guide buttons have been updated to remain fully visible and accessible on smaller-width screens. Previously, these controls could become obscured or difficult to use on compact displays, hindering access to help resources.
With this enhancement, the buttons now adapt responsively to reduced screen sizes, ensuring users can always reach support and documentation regardless of their device or window width.
The password experience across the platform has been enhanced, including updates to the Login Form, Password Reset, and Change Password screens.
Users can now tap the eye icon to show or hide their password as they type, helping reduce errors and making it easier to confirm the intended input.
Additionally, when updating a password, users are now prompted to confirm the new password before the change is saved. This ensures that any unexpected formatting - such as mistyped characters or incorrect casing - is caught early. This improvement helps prevent issues where users accidentally entered an incorrect password during the update process.
These enhancements provide a more reliable, user-friendly, and error-resistant authentication experience.
Our development team have improved the Shift publishing notifications providing clearer, more meaningful updates while reducing notification noise for workers.
The new summary notifications have now been introduced for bulk or multi-day shift publishing. When a provider publishes multiple shifts at once, Support Workers will receive a single message summarising the the shifts they've been assigned to, for example:
This enhancement maintains a low-noise notification experience while clearly conveying the scope of new shift assignments, improving clarity and reducing the need for workers to manually check every new shift.
Previously, bank account details on a contractor’s finance page could not be deleted. This caused confusion for customers attempting to exclude a contractor from upcoming or ongoing payment batches, as the only workaround was to change the contractor’s employment type.
Astalty now supports the removal bank account details directly from the contractor’s finance page, eliminating the need for workarounds and ensuring contractors can be cleanly excluded from payment processing when required.
The Export Tasks & Notes action on invoices has been enhanced to provide a more complete view of all information captured during service delivery. In addition to task-based notes, the export now also includes notes associated with supports delivered in Scheduling.
Whether notes are tied to tasks or supports, this addition ensures that all relevant invoice notes are consolidated in a single export. Teams can now rely on the export for a more comprehensive record of customer interactions reflected on the invoice.
A new option has been added to the Participants Export allowing teams to exclude archived Participants from the export results.
Previously, users needed to manually sort the export by Archived Date to isolate inactive Participants. With this enhancement, exports can now be tailored to include only active Participants, making it easier to generate clean operational lists, reduce clicks involved when removing rows in the CSV, and ensure external recipients and systems receive only current, relevant data. This provides a more efficient workflow and improves the accuracy of reporting and data management.
