E-signatures are available to premium subscribers
Account owner must accept terms and conditions
Admin users have access by default
Additional staff access can be enabled through user permissions
Overview of the E-Signatures page
View signature requests
Open draft requests
Preview documents
Track request statuses (draft, waiting signature, signed)
Filter requests by status
Steps to create a new signature request
Select recipient type:
Participant
Staff member
External contact
Add documents by:
Uploading files
Selecting existing participant documents
Bundle multiple documents into a single envelope
Configure signers and signing order
Add subject and message for the request
Use note templates for pre-written messages
Enable automatic reminder emails for unsigned documents
Note: each signature request costs $1
Add signature fields, names, initials, and date fields
Documents are converted to flattened PDFs, so form fields from templates are not interactive
Send the request for signature
Recipient workflow:
Receive email
Click Review and Sign
Accept electronic signing
Adopt, draw, or upload a signature
Submit signed document
Adopted signatures can be reused across fields in the same request
Track document progress:
Viewed
Awaiting signature
Signed
Download:
Original document
Signed version
Partially signed version
Use Activity Log to track document history
Download Audit Trail for signature verification (useful for NDIA/LAC requirements)
Signed documents automatically appear in the participant’s profile
Create participant records from signed documents
Select record type (e.g., service agreement)
Attach existing documents or generated forms
Upload external documents such as NDIA consent forms
Generate forms from participant templates
Convert documents into records before sending for signature
Send multiple record documents together in one signature envelope
Completed documents update the participant record status automatically
Use the Participant Records Report to monitor documentation compliance
Identify:
Missing records
Expired records
Records awaiting signatures
Filter by:
Record type
Status
Primary coordinator
Participant
For more information, check out the following User Guides: