How Do I Charge for Travel in Company Vehicles?

Overview

In some cases, support workers use a company vehicle instead of their own. In these situations, you may still wish to charge participants for kilometres travelled, but the support worker should not be reimbursed for those kilometres since it is not their personal vehicle.

Astalty allows you to separate charge behaviour (what is billed to the participant) from pay behaviour (what is paid to the support worker), giving you flexibility to configure travel correctly.

Setting Up Travel in Company Vehicles

• Create the Support

  • Go to the Scheduler and set up the support as normal.

  • Select the participant(s).

• Open Travel Settings

  • Scroll down to the Travel section.

  • Choose the type of travel (e.g., Travel During, Travel To Support, or Travel From Support).

  • On the right-hand side, open the Travel Settings panel.

• Configure Pay and Charge Behaviours

  • Travel During:

    • Set the system to charge for kilometres but not pay the support worker.

• Travel To Support or From Support:

  • Example: you may wish to charge for both time and kilometres, but only pay the support worker for time, not kilometres.

• These settings allow you to mix and match pay and charge behaviours depending on your organisation’s policies.

• Save the Support

  • Once your travel preferences are configured, scroll down and click Create Support.

  • The billing and pay behaviour will be applied automatically for future processing.

Video Overview 

The following video walks through the various charging and paying behaviours.