Clocking In and Out of a Shift

Overview

This section covers the basics of clocking in and clocking out of a shift in the Support Worker app

How to Clock In

• On the Home Page, under Shifts Today, you will see your next upcoming support.

• Tap the shift to open it.

• The first button you’ll see will be Clock In.

• If you are late, the app will prompt you to provide a reason before clocking in.

How to Clock Out

• At the end of the shift, tap into the shift and select Clock Out.

• If there are incomplete items (e.g., travel or case notes), the app will display a reminder to complete them before you can clock out.

• Once everything is complete, a green tick will confirm that each item related to the shift is complete.

Incomplete Shifts

If you forget to clock in or out, the shift will appear under the Incomplete Shifts heading on the Home Page for follow-up.

Clocking in & Out in the App – Video Overview

The following video provides a walkthrough of how to clock in and out within the Support Worker app.