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Videos How to fix Unknown Type error
  • Invoicing
  • Services

How to fix Unknown Type error

Sometimes you may be faced with an Unknown Type error when processing and Invoice Batch. Watch this video to learn how to fix it.

The video addresses an "unknown type error" encountered when finalising a batch in Astalty. The error is typically due to incorrect service configuration. Users are prompted to click on the error to update participant services. By examining the charge item number, users can identify if it's correctly assigned to the service. If not, they can update it to resolve the error and make it disappear.