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The video outlines a feature in Astalty Premium called user records, which allows tracking documentation related to participants, such as issue and expiry dates. It demonstrates adding documents to participant profiles, creating records, and running reports to assess outstanding documents. The feature is particularly beneficial for businesses implementing best practices, ensuring signed service agreements, consent forms, and compliance with regulations like NDIS. Users can filter reports by status and manage documentation more efficiently, improving compliance and reducing manual tracking efforts.
