NDIA Brokerage Process

Managing Brokerage Agreements

Some of Astalty's users work under a brokerage agreement for their NDIA-managed Participants. 

Generally, these agreements are worked out with the broker receiving a % of the income in return for the user to operate under their registration. 

Brokerage arrangements vary. The following workflow shows how Astalty's bulk upload and reconciliation functions can be used when the parties have agreed that process.

Management Type

In order to complete the following; you will need to set-up Participants as NDIS managed inorder to create the bulk-upload file.

Generate the Bulk Upload File

Create a batch for the charges for the Participants who are NDIA managed to be able to generate the Bulk Upload File. For more on how to generate the bulk upload file click here

Send the File to the Broker

Now that you have generated the bulk upload file you can email the bulk upload file to the broker so that they can upload this to the NDIA portal and once they have done this you can request the receipt file once completed.

If you do not know how to access the receipt file we have a user guide that outlines this process you can find that here

Reconcile Within Astalty

Upload the receipt file into Astalty to reconcile the payment within your Astalty account. This will also capture any errors that might have happened so that you can fix and reissue the upload file. More on the reconciliation process here.

Create an Invoice for the Brokerage Fee

If the agreed process requires an invoice between the parties, create it in your accounting system using the amount and treatment required by the brokerage agreement. Astalty does not calculate the brokerage fee or create this invoice.

Astalty records the claim results applied from the receipt file. Use your accounting system and the parties' agreed records for the separate brokerage transaction.