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Training
Overview
Astalty offers several ways to learn the platform, whether you are onboarding a new team member, rolling out a new feature, or looking for a refresher on a specific workflow.
The full set of training resources lives in the Training & Updates book:
| Type | Best for | Where to go |
|---|---|---|
| Live training | Weekly sessions with the Astalty team, feature walkthroughs, and live Q&A | Live Training |
| Online courses | Free, self-paced courses and bundles tailored to each role | Online Courses |
| Video playlists | Structured, self-paced video courses that walk through Astalty step by step | Video Playlists |
| Previous sessions | Catching up on recordings of past live sessions | Previous Sessions |
Online courses
Our self-paced courses live in the Astalty Learning Centre and cover setup, day-to-day use, scheduling, finance, templates, and forms. Every course is free, and modules are tailored to different roles within your organisation. For the full catalogue, see Online Courses.
Bundles
Bundles group related courses into a complete learning path:
- Astalty Training Suite — a complete collection of Astalty training modules that guide users through the product end to end.
- Astalty Scheduling Essentials — everything your team needs to set up your organisation, schedule supports, coordinate services, and use the Support Worker App.
Recommended modules by role
| Role | Recommended modules |
|---|---|
| Team Member | Astalty for New Users |
| Support Worker | Astalty for Support Workers |
| Support Coordinator | Astalty for Support Coordination |
| Scheduler | Scheduling with Astalty (plus SIL Scheduling & Sites Best Practices for SIL) |
| Manager | Astalty for New Users, plus Astalty Finance if invoicing applies |
| Admin / Account Owner | Astalty for Business Operators, then Astalty Finance, Astalty Templates, and Forms & Referrals |
Course outlines
Astalty for New Users
An introduction to Astalty covering everything you need to use the platform — adding tasks, case notes, billable time, participant profiles, and reports. Great for all new users.
https://learn.astalty.com.au/courses/astalty-for-new-users
Astalty for Business Operators
This course covers the initial setup of Astalty, including business details, charge items, and user access.
https://learn.astalty.com.au/courses/astalty-for-business-operators
Astalty for Support Coordination
An introduction to Astalty for Support Coordinators — the general use of the software, creating billable tasks, setting up participant profiles, reports, and more.
https://learn.astalty.com.au/courses/astalty-for-support-coordination
Astalty for Support Workers
A high-level overview of the Support Worker app — managing shifts, completing notes, and accessing participant information.
https://learn.astalty.com.au/courses/support-workers
Scheduling with Astalty
Learn how to navigate Scheduling in Astalty, with a clear overview of setting up, managing, and organising schedules.
https://learn.astalty.com.au/courses/scheduling-with-astalty
SIL Scheduling & Sites Best Practices
Master SIL rostering and Sites management — from mixed ratios and sleep interruptions to site records and document management.
https://learn.astalty.com.au/courses/sil-sites
Astalty Finance
Ensure your first invoice run goes by without a hitch, have your invoices reconciled correctly and edit any invoices if necessary. This course will guide you through the invoice process!
https://learn.astalty.com.au/courses/astalty-finance
Astalty Templates
This course will help you set up all Template needs within your Astalty account. It also goes through the process of Template generation.
https://learn.astalty.com.au/courses/templates
Forms & Referrals
A short course that guides you through creating custom forms in Astalty — including complaint forms, staff feedback forms, incident reports, and referral forms.
https://learn.astalty.com.au/courses/astalty-forms-referrals