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Videos Astalty Weekly Training 11th November 2025 - Ask Me Anything

Astalty Weekly Training 11th November 2025 - Ask Me Anything

Astalty Weekly Training 11th November 2025 - Ask Me Anything

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Adding Plan Managed Payments
How to Import Participants
Utilisation Notifications
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Creating and updating Services
Organisation Tags
Creating and updating Charge Items
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Handling Participants with the same contact details
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Finding deactivated Users
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Forms, Incidents, and Referrals
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Manual Invoice Payment Process
Service Agreement Workflow
Task Workflow In Astalty
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Inviting a Support Worker
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Public Holiday Settings
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Adding a Direct (1:1) Support
Group Activities Overview
How to Add a Shift (Internal or Non‑support)
Published & Unpublished Shifts
Shift Cancellations
Recurring Shifts
Adding Travel to a Direct Support
Group Travel Configuration
Video Overview of Cancellation Reasons
Unassigned Supports Overview
How to Unassign Shifts
Creating an Activity Overview
Direct Charges
Shift Approvals
Support Worker Application Overview
Participant Details (Support Worker App)
Clocking in and out (Support Worker App)
Travel During (Support Worker App)
Travel To & From (Support Worker App)
Availability in the Support Worker App
Case Noting in the App (Support Workers)
Availability Notifications
Shift Clashes Report
Active Overnight
Travel in Company Vehicles
How to Charge for Respite in Astalty
Scheduling Office Staff to Supports
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