# SIL Best Practices

Source: https://docs.astalty.com.au/videos/playlists/sil-best-practices

> Best-practice walkthroughs for SIL scheduling, billing, and managing sites in Astalty.

Practical examples covering SIL service delivery, mixed-ratio billing, and how to set up and run sites.

1. [Sites - Sites Overview](https://docs.astalty.com.au/videos/sites-sites-overview): An introduction to using Sites for SIL locations, staff, and records.
2. [Sites - Forms & Records](https://docs.astalty.com.au/videos/sites-forms-and-records): Attach Forms and Records to a Site for staff access.
3. [Sites - Information Items](https://docs.astalty.com.au/videos/sites-information-items): Store important Site details in Information Items.
4. [Sites - Site Record Notifications](https://docs.astalty.com.au/videos/sites-site-record-notifications): Notify staff when Site Records expire or need attention.
5. [SIL - Medication Form](https://docs.astalty.com.au/videos/sil-medication-form): Use a Medication Form to record medication information for SIL Participants.
6. [Sites - Document Categories](https://docs.astalty.com.au/videos/sites-document-categories): Organise Site documents with categories.
7. [Sites - Costings & Revenue](https://docs.astalty.com.au/videos/sites-costings-and-revenue): Review staffing costs and Participant revenue for a Site.
8. [SIL - Charge Item Sets](https://docs.astalty.com.au/videos/sil-charge-item-sets): Set up Charge Item Sets for SIL Supports and billing.
9. [SIL - SIL Roster Templates](https://docs.astalty.com.au/videos/sil-sil-roster-templates): Build reusable SIL roster templates for recurring Supports.
10. [SIL - Weekly SIL Billing](https://docs.astalty.com.au/videos/sil-weekly-sil-billing): An overview of weekly billing for SIL Services in Astalty.
11. [SIL - Mixed Ratio Billing Example 1](https://docs.astalty.com.au/videos/sil-mixed-ratio-billing-example-1): A worked SIL billing example using mixed Participant ratios.
12. [SIL - Mixed Ratio Billing Example 2](https://docs.astalty.com.au/videos/sil-mixed-ratio-billing-example-2): A second SIL billing example using mixed Participant ratios.
13. [SIL - Overriding Ratios](https://docs.astalty.com.au/videos/sil-overriding-ratios): Override a Support's default Participant ratio when SIL delivery changes.
14. [Sites - Support Worker App View](https://docs.astalty.com.au/videos/sites-support-worker-app-view): See what Support Workers can access about a Site in the Astalty app.
15. [SIL - Setting up Group Chats](https://docs.astalty.com.au/videos/sil-setting-up-group-chats): Create group Chat channels for a SIL site and its support team.
16. [SIL - Unscheduled Travel](https://docs.astalty.com.au/videos/sil-unscheduled-travel): Record and review unscheduled travel for SIL Supports.
17. [SIL - Sleep Interuptions](https://docs.astalty.com.au/videos/sil-sleep-interuptions): Record sleepover interruptions so active time can be paid and billed correctly.