# 3 March 2026

Source: https://docs.astalty.com.au/training-and-updates/sessions/march-2026/3-march-2026

> The training session delved into the Unavailability Functionality within Scheduling

The training session delved into the Unavailability Functionality within Scheduling

Video walkthrough: Astalty Weekly Training 3rd March - Unavailability.

## We covered the following:

### 1. Understanding Unavailability in Astalty

- Unavailability as a feature within the Scheduling module
- Optional feature activation via Account Manager
- Purpose and benefits for workforce planning

### 2. Types of Leave Requests

- Once-Off Leave
  - Single Day
  - Multiple Consecutive Days
- Recurring Leave
  - Defined date range or ongoing
  - Repeat patterns (e.g. weekly)
- Available Upon Request option

### 3. Creating Unavailability

- Creating requests via User Profile
- Creating requests within Scheduling
- Required fields and finalising requests

### 4. Viewing Availability

- Viewing within User Profile
- Viewing within Scheduling (Unavailability Requests page)
- Understanding coloured status tags
  - Red - Unavailable
  - Orange - Unavailable (Available Upon Request)
  - Green - Available

### 5. Managing Availability

- Editing existing availability
- Timeframe filters (Current vs Past)
- Viewing cancelled availability
- Status filters (Pending, Approved, Declined, Cancelled)

### 6. Reviewing & Actioning Requests

- Viewing request details and reasons
- Identifying affected shifts
- Using the Unavailability Calendar
- Approving or declining requests
- Notification process (in-app and email)

### 7. Availability During Shift Assignment

- Visibility of availability when assigning staff
- Identifying conflicts via tags
- Hover details for additional context

### 8. Managing Availability via the App

- Support Workers submitting and managing requests directly in the app

### 9. Report - Shift Clashes

- Viewing impacted shifts (due to leave periods) in the [Shift Clashes Report](https://app.astalty.com.au/reports/scheduling/shift-clashes)