# 19 March 2026 Source: https://docs.astalty.com.au/training-and-updates/changelog/march-2026/19-march-2026 > Astalty updates released on 19 March 2026: Uploading User Records in the App; Cloning Tasks; Minimum Character Count for Case Notes; Downloading Goals as a... ## Uploading User Records in the App Support Workers can now upload required Records directly through the Astalty mobile app. This includes the ability to capture documents via camera, select files from their device, and provide additional details such as issue and expiry dates. ![The Astalty mobile app's new record screen for a National Police Certificate, with an arrow on Upload Document and a highlighted menu offering Take photo, Choose from gallery and Choose file, above the expiry and issue date fields.](https://docs.astalty.com.au/assets/user-records-app-3.png) This enhancement significantly streamlines Record management by reducing reliance on external systems and manual follow-ups. By enabling real-time uploads and notifications, it ensures Records are submitted and maintained more efficiently - improving compliance, reducing admin overhead, and creating a more seamless workflow across the organisation. For more information, visit the following guides: - [User Records](https://docs.astalty.com.au/guide/settings/users-settings/user-records) - [Uploading User Records](https://docs.astalty.com.au/guide/scheduling/support-worker-app/uploading-user-records) ## Cloning Tasks Tasks can also be cloned to quickly create a new task using the details of an existing one. To clone a task, select the **Clone Task** option on an existing task. This will open the **Create Task** form with the original task's details pre-filled, allowing you to make any adjustments before saving. ![The Task View with Actions highlighted and its menu open, with Clone Task highlighted between Email History and Delete Task.](https://docs.astalty.com.au/assets/cleanshot-2026-03-19-at-20.56.10@2x.png) ### What is cloned? When cloning a task, the following details are copied into the new task: - Task name - Participant - Charge Item(s) This can save time when creating similar or repeat tasks. ### What is not cloned? The following items are **not** currently copied when cloning a task: - Notes - Attached documents These will need to be added manually after creating the new task. For more information, visit the [Creating Tasks and Cloning Tasks](https://docs.astalty.com.au/guide/tasks/creating-tasks) guide ## Minimum Character Count for Case Notes You can set a minimum character count for Support Worker case notes to ensure a sufficient level of detail is recorded before notes can be saved. ### How to set a minimum character count To configure this setting: - Go to **Settings** - Select **Scheduling** - Click **Edit** (top right) - Enter a value in the **Minimum Character Count for Case Notes** field **Note:** Leave this field **empty** if you do not want to enforce a minimum character count ### How it works - Support Workers will be required to meet the minimum character count before they can save a case note - If the requirement is not met, the note cannot be submitted ![The Scheduling settings with the Minimum Character Count section under Case Notes highlighted, Minimum Characters set to 50, and the Update button highlighted at the bottom.](https://docs.astalty.com.au/assets/cleanshot-sw-casenote-limit.png) For more information, visit the [Support Worker Case Note Template](https://docs.astalty.com.au/guide/scheduling/setup/what-support-workers-see/support-worker-case-note-templates) guide ## Downloading Goals as a PDF To print a PDF of the Goals, open the **Goals** page on the Participant's profile, click **Actions** and select **Download as PDF**. ![The Goals page on a Participant profile, with numbered highlights on Goals in the profile menu, the Actions button, and Download as PDF in its menu.](https://docs.astalty.com.au/assets/goals-download-1.png) This generates a document containing all of the Participant's listed Goals, including the Goal, Status, Type, Description, Achievement Strategies, and Barriers. ![A goal in the downloaded PDF, showing its name, Status, Type, Description, Achievement Strategies and Barriers.](https://docs.astalty.com.au/assets/goals-download-2.png) If you have uploaded your Business Logo, it will also appear on the PDF. For more information, visit the [Goals](https://docs.astalty.com.au/guide/participants/goals) guide. ## Updated Shift Clashes Report The Shift Clashes Report has been enhanced to provide clearer visibility of scheduling conflicts and a more intuitive way to investigate and resolve them. These updates are designed to help schedulers quickly understand the type and severity of clashes, reduce time spent investigating issues, and make more informed scheduling decisions to prevent service disruptions. ### What's Changed - Added colour-coded conflict types in the **Clashes With** column: - **Red** = overlaps or leave conflicts - **Orange** = travel time issues - You can now **click into a support** to see: - Exact conflict point - Clear explanation of the issue ### Why It's Better - **Faster prioritisation** with visual indicators - **Quicker investigation** with clear, clickable details - **More accurate scheduling**, especially around travel time - **Simpler workflow** from identifying to resolving clashes ![The Shift Clashes report with an expanded row and its timeline highlighted, showing the two supports as bars between 9:30 AM and 5:00 PM, with a note that they are back-to-back at different addresses with no travel time scheduled.](https://docs.astalty.com.au/assets/shift-clashes-4.png) For more information, visit the [Shift Clashes Report](https://docs.astalty.com.au/guide/reports/shift-clashes-report) guide. ## Adding Participants to a Group Support After it has Ended Users can now **add Participants after a group support has ended**, making it easier to capture late additions or correct missed Participants without needing to recreate or adjust the original booking. This enhancement ensures that Participant records remain accurate and complete, with support ratios and charge allocations automatically recalculated based on the updated Participant list. Changes made to group supports will also flow through to any linked **Activities**, maintaining consistency across scheduling and Activity tracking. By allowing post-support updates, this improves billing accuracy, reduces administrative rework, and provides greater flexibility for teams managing dynamic group environments where attendance may change or be confirmed after the session has taken place. ![A Group Support's details with an arrow pointing at the highlighted Add Participant button in the Supports Involved section, which lists the Participants with All Participants selected.](https://docs.astalty.com.au/assets/group-support-update-1.png) For more information, visit the [Adding a Group Shift](https://docs.astalty.com.au/guide/scheduling/adding-shifts/adding-a-group-shift) guide.