# 15 January 2026

Source: https://docs.astalty.com.au/training-and-updates/changelog/january-2026/15-january-2026

> Astalty updates released on 15 January 2026: Managing referrals just got a whole lot easier.; Missing Support Notes Reminder Notifications; TeleConsult...

## Managing referrals just got a whole lot easier.

You can now add referrals to a dedicated waitlist, giving you a simple way to keep track of potential Participants when you don't have capacity right now.

In just a couple of clicks you can now add Referrals to the **[Waitlist](https://app.astalty.com.au/referrals/waitlist)**. This lets you safely park the referral and come back to it later when your capacity opens up - no more losing track or juggling reminders. While your referral is in the Under Review status, select Update Status and choose Add to Waitlist... It's that easy.

And as soon as you're ready to take someone on, head to the Waitlist, open the referral, and update its Status to Accept or Decline. It's a flexible, stress-free way to manage demand while staying organised and ready for what's next.

![The Update Referral Status dialog showing the current status Under Review, with the Add to Waitlist button highlighted between Decline and Accept.](https://docs.astalty.com.au/assets/waitlist-5.png)

1. This referral will now appear in the Waitlist for future action

![The Waitlist page, opened from Waitlist in the Referrals sub-menu, listing the waitlisted referral with Assigned To, Participant, Details, Created At and Updated At columns.](https://docs.astalty.com.au/assets/waitlist-4.png)

## Missing Support Notes Reminder Notifications

Are you spending a lot of time reminding Support Workers to complete their support notes? We've created a new [Missing Support Notes Reminder](https://app.astalty.com.au/notifications/missing-support-notes). It automatically sends a push notification to Support Workers who have missing support notes.

These reminders help Support Workers remember to complete missing support notes in a timely manner, ensuring service delivery records remain accurate, complete, and compliant with NDIS requirements and expectations.

![The Missing Support Notes Reminder Notifications page with no notifications created yet, and the Create Notification button highlighted.](https://docs.astalty.com.au/assets/add-missing-support-work-notes-notification.png)

## TeleConsult Check-In

You can now add a **TeleConsult check-in** directly from the **+ Create Task** button, making it faster and easier to set up TeleConsult interactions.

Previously, TeleConsult check-ins could only be added from the task board's **Add Task** page. With this update, the TeleConsult check-in interaction is now available right from the **+ Create Task** button, saving time and reducing extra steps when creating tasks on the go.

![The Create Task dialog, with the video camera check-in icon highlighted at the end of the row of check-in icons, after the phone, message, email and handshake icons.](https://docs.astalty.com.au/assets/teleconsult.png)

## Filter Participant Alerts Report by Caseload

You can now filter the **Participant Alerts Report** by **Team Member** and **Primary/Service Coordinator**, making it easier to view alerts for a specific caseload.

This update helps support teams quickly focus on Participants assigned to a particular coordinator, streamlining reporting and improving oversight of your caseload.

![The Participant Alerts Report, with arrows from the filter button pointing to the highlighted Primary Coordinator and Service Coordinator filters, beside the View alerts for toggle.](https://docs.astalty.com.au/assets/participant-alerts-report-filters.png)

## 2026 Public Holidays - All Sorted

We've gone ahead and added all public holidays for 2026 and 2027 into the system for every provider who is using Scheduling. You'll now see them ready to go under  the Public Holidays section within the Scheduling Settings.

Even better, any future supports (with Automatic Charges) that fall on these newly added public holidays have had their charges automatically re-synced, so the correct public holiday rates are already applied for you. One less thing to worry about!

![The Public Holidays page with its Public Holiday Groups and Add Public Holiday buttons. The highlighted table lists 2026 holidays by Date, State and Description, including Australia Day for each state, Labor Day in WA and Canberra Day in ACT.](https://docs.astalty.com.au/assets/public-holidays-1.png)

If a public holiday is missing, you can add it yourself. Read [Public Holidays](https://docs.astalty.com.au/guide/scheduling/setup/public-holidays) for more information.

## Inactive Xero Pay Items

We've made things clearer when integrating Xero with Scheduling in Astalty - any pay items that are inactive in Xero will now be clearly flagged as **Inactive** if they appear in the selectable list. This makes it easier to identify which pay items should no longer be used and helps prevent inactive items from being selected by mistake.

![The Edit Pay Items screen with the Pay rate dropdown for Weekday Daytime open and searched. The second result, Not Active Weekday Daytime, has a highlighted Inactive badge beside its name.](https://docs.astalty.com.au/assets/inactive-xero-pay-items.png)

## Form Label Character Count

Our engineers have added a character countdown when editing Form fields in the Form Builder. You can see how many characters remain for a label while typing. Once you reach the limit, the field stops accepting additional characters.

![A form field's Label box under General in the Form Builder, filled with sample text, with the 24 characters left counter below it highlighted.](https://docs.astalty.com.au/assets/character-count.png)

## Bug Fixes

### Future Shifts Incorrectly Displayed for Preferred Workers

We've fixed an issue where adding a Support Worker as **Preferred** in the Support Worker Compatibilities section would incorrectly show a warning tooltip for upcoming shifts.

With this update, the system will now only display the **Future Shifts** badge when a Support Worker is incompatible. Preferred workers will no longer trigger these warnings, making it clearer and easier to manage compatibilities.

![The Support Worker Compatibilities list with an Incompatible Support Worker flagged by an orange 1 future shift badge, whose tooltip asks you to review and reassign the upcoming shift assigned to this Support Worker.](https://docs.astalty.com.au/assets/compatability.png)

###