# Shift Status Badges

Source: https://docs.astalty.com.au/guide/shift-status-badges-list

> What each badge on a shift in the Support Worker app means, and what to do about it.

Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling.

Shifts in the Support Worker app use coloured badges to show what a shift involves and whether anything still needs doing. This page lists every badge and its meaning.

**Red badges mean something needs your attention.** Blue and grey badges are information only.

## Badges That Need Action

These appear in red, and each one means a step has been missed.

| Badge                  | What it means                                                                                                                                                                             | What to do                                                                                                                                                                        |
| ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Clock in required**  | The shift's scheduled start time has passed and you haven't clocked in.                                                                                                                   | Open the shift and clock in. See [Clocking in and out of a shift](https://docs.astalty.com.au/guide/scheduling/support-worker-app/during-a-shift/clocking-in-and-out-of-a-shift). |
| **Clock out required** | The scheduled end time has passed and you've clocked in but not out.                                                                                                                      | Open the shift and clock out.                                                                                                                                                     |
| **Notes required**     | A support or group support has passed its scheduled end time, your organisation requires a note when clocking out, and no note has been recorded. Internal shifts do not show this badge. | Add a support note. See [Case noting in the app](https://docs.astalty.com.au/guide/scheduling/support-worker-app/during-a-shift/case-noting-in-the-app).                          |
| **Not recorded**       | Shown beside **Clock In** or **Clock Out** on the shift details screen when no time was captured.                                                                                         | Tap **Clock In** to start the shift. After clocking in, tap **Clock Out** to finish it.                                                                                           |

> **Badges appear only once the time has passed**
>
> **Clock in required**, **Clock out required** and **Notes required** only appear after the relevant scheduled time has passed - so a shift that hasn't started yet won't show them.

## Badges That Describe the Shift

These appear in blue and describe what the shift involves.

| Badge                                  | What it means                                                                                                                                                 |
| -------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **In progress**                        | You've clocked in, haven't clocked out, and the scheduled end time hasn't passed yet.                                                                         |
| **Sleepover** *(with a time range)*    | The shift is a sleepover, and the range shown is the sleepover window. See [Sleepover window](https://docs.astalty.com.au/guide/scheduling/sleepover-window). |
| **Overnight** *(with a time range)*    | The shift runs across two calendar days but isn't a sleepover.                                                                                                |
| **Meal break** *(fork-and-knife icon)* | The shift includes a meal break. See [Meal and unpaid breaks](https://docs.astalty.com.au/guide/scheduling/meal-break).                                       |
| **Activity name**                      | The shift is part of an [activity](https://docs.astalty.com.au/guide/scheduling/activities); the badge shows the activity's name.                             |

## Travel Badges

Travel attached to a shift carries its own grey badge showing where the travel is up to.

| Badge                | What it means                                                                                             |
| -------------------- | --------------------------------------------------------------------------------------------------------- |
| **Scheduled: *n*km** | The travel has a planned distance, and the odometer readings aren't complete yet.                         |
| **Claimable**        | The travel has no planned distance and is waiting on your odometer readings.                              |
| **Claimed: *n*km**   | Both the start and end odometer readings are recorded. The distance shown is the difference between them. |

To record travel, see [Recording travel during a shift](https://docs.astalty.com.au/guide/scheduling/support-worker-app/during-a-shift/record-travel-during-a-shift).

## Cancelled Shifts

A cancelled shift shows **Cancelled** in place of its badges, with the cancellation reason underneath where one was recorded. No action badges are shown on a cancelled shift, because there is nothing left to do on it.

See [Support cancellations](https://docs.astalty.com.au/guide/scheduling/support-cancellations).