# Users Settings Source: https://docs.astalty.com.au/guide/settings/users-settings > Configure user settings, including roles, teams, groups, and records. ## User Groups and Roles ## Introduction The [Users settings](https://app.astalty.com.au/settings/users) page contains the account's User Groups and, when enabled, Teams, User Record Types, Skills, Exit Reasons and Staff Name Display settings. ![The User Groups list on the Users settings page, showing the Admin, Manager and Team member groups, each marked Reserved, with a Users count column and the Create User Group button.](https://docs.astalty.com.au/assets/screen-shot-2023-12-03-at-5.43.46-am.png) ## Roles A user's role sets the starting point for **what a user can do**. Roles are predefined, and you cannot create or rename them. Each standard user has one role: - **Admin** - **Manager** - **Team Member** - **Support Worker** The old **Support Coordinator** role was migrated to **Team Member**. New standard users default to Team Member unless you select a different role while inviting or editing them. An Admin can change supported permissions for an individual user from the user's **Permissions** tab, and accounts with Role Permissions can also change selected defaults for everyone with the Manager, Team Member or Support Worker role. See [Roles and Permissions](https://docs.astalty.com.au/guide/users/roles-permissions) and [Role Permissions](https://docs.astalty.com.au/guide/settings/role-permissions). ## Account Owner The **Account Owner** is a special designation held by one Admin. It is not an additional role in the role selector. Some actions are restricted to the Account Owner, including managing organisation-wide 2FA settings and transferring account ownership. The Account Owner can be transferred to another Admin user. See [Updating the Account Owner](https://docs.astalty.com.au/guide/users/updating-the-account-owner). ## User Groups User Groups collect users for notifications, Chat, access and other group-based workflows. Astalty maintains five reserved groups: **All Users**, **Admin**, **Manager**, **Team Member** and **Support Worker**. Role group membership updates when a user's role changes. Teams also create and maintain a matching reserved User Group. You can create additional User Groups and assign a user to more than one group. See [User Groups](https://docs.astalty.com.au/guide/settings/users-settings/user-groups). ## Team Member Default Group A new standard user defaults to the Team Member role and is therefore included in the reserved **Team Member** group. Changing the user's role moves them to the matching reserved role group. The **All Users** group is maintained separately and includes organisation users except Auditors. ## An Example For Utilisation Notifications, you might configure different thresholds and recipients: - At a Utilisation Variance of 10%, notify the Primary Coordinator and Managers. - At 20%, notify a custom coordination group. - At 30%, notify the Admin group. ## Teams and User Records The **Teams** card groups users under a Team Leader for supported reports and dashboards. The **User Record Types** card defines documents and credentials to track for staff. See [Teams](https://docs.astalty.com.au/guide/settings/users-settings/teams) and [User Records](https://docs.astalty.com.au/guide/settings/users-settings/user-records). ## Staff Name Display The **Staff Name Display** setting controls how staff names appear throughout the app, including the user list, dropdown menus, search results, rostering, Teams, attendee pickers, and in-app reports (including the name you search or sort by in them). This works the same way as [Participant Name Display](https://docs.astalty.com.au/guide/settings/participants-settings). It changes the displayed name without overwriting the stored name fields. The setting applies to all staff at once and defaults to **First & Last Name**, so nothing changes until an admin opts in. To access this setting, navigate to [Settings > Users](https://app.astalty.com.au/settings/users) and scroll down to the **Staff Name Display** card, then select **Edit**. ![The Users settings page with the Staff Name Display card below the User Record Types list, showing the Display Mode set to Preferred & Last Name and an Edit button.](https://docs.astalty.com.au/assets/staff-name-display.png) ### Display Mode Options #### First & Last Name Staff are displayed using their **first name** followed by their **last name**. Example:\ If a staff member's profile contains: - First Name: *Benjamin* - Preferred Name: *Ben* - Last Name: *Smith* They will display as: **Benjamin Smith** #### Preferred & Last Name Staff are displayed using their **preferred name** followed by their **last name**. If no preferred name is recorded, Astalty uses their first name. Example:\ If a staff member's profile contains: - First Name: *Benjamin* - Preferred Name: *Ben* - Last Name: *Smith* They will display as: **Ben Smith** ![The Staff Name Display drawer with the Display Mode options First & Last Name and Preferred & Last Name, with Preferred & Last Name selected, and an Update button.](https://docs.astalty.com.au/assets/staff-name-display-setting.png) > **Legal names stay on payroll, invoices, exports and audit trails** > > Regardless of the display mode you choose, a staff member's legal first and last name is still used on payroll, invoicing, exports, signing records and audit trails. ## Skills The **Skills** card on [Settings > Users](https://app.astalty.com.au/settings/users) is where you build your organisation's catalogue of worker capabilities, such as **Auslan** or **Meal Preparation**. Once a skill exists, you can record it against a worker's profile and add it to a Participant's desired skills. Astalty can then show skill matches while rostering. > **Skills is part of Astalty Premium** > > The **Skills** card only appears on the [Astalty Premium](https://docs.astalty.com.au/guide/getting-started/astalty-premium) plan. Skills have no expiry date and do not block a shift. For the full walkthrough, including how to create, rename and archive skills, see [Skills](https://docs.astalty.com.au/guide/scheduling/setup/workers/skills). ## Exit Reasons The **Exit Reasons** card holds the list of reasons you can record against a team member when you deactivate them. Every organisation starts with five. For the full walkthrough, see [Exit Reasons](https://docs.astalty.com.au/guide/settings/users-settings/exit-reasons).