# Shift Board - Support Worker App Source: https://docs.astalty.com.au/guide/scheduling/support-worker-app/schedule-and-availability/shift-board-support-worker-app > View available, unassigned shifts on the Shift Board in the app. Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling. ## Overview Use **Shift Board** to review open Participant, group support, and internal shifts, express interest, or decline. The board keeps your response status visible until the shift is assigned or closed. From the Shift Board, you can: - View available shifts - Express your interest in a shift - Decline a shift - See shifts you have declined - Track shifts that have been approved > **Keep the app updated** > > Install the latest app version before using Shift Board. ## Accessing the Shift Board 1. Open the **Support Worker App**. 2. Tap the **Shift Board icon** located at the bottom of the screen. 3. The page opens as **Current Shift Board**. Use the filter icon to switch between **Current** and **Past**, sort by **Shift date** or **Broadcast date**, and order results **Earliest first** or **Latest first**. ![The Current Shift Board listing four available shifts, with the Shift Board tab highlighted in the bottom bar.](https://docs.astalty.com.au/assets/sw-shift-board-1.jpg) ## Viewing Shift Details To see more information about a shift: 1. Tap on the shift listing. 2. Review the shift date and time, plus the details that apply: - A Direct Support shows the Participant, support details, and address. - A Group Support shows the group support name, Participants, details, and an address when one is supplied. - An internal shift shows its name and details instead of a Participant. The address only appears when the shift has a Site assigned. From this screen, you can choose to **Express Interest** or **Decline**. ![The Current Shift Board with the recurring Fri, Nov 6 shift for Elena Marchetti highlighted, marked with the repeat icon.](https://docs.astalty.com.au/assets/sw-shift-board-2.jpg) > **Internal shifts show a Name and Details instead of a Participant** > > An internal shift - like reception cover or staff training - isn't linked to a Participant, so its **Overview** shows the shift's **Name** and **Details** instead. The **Location** only appears when the shift has a Site. ![Available Shift Details for an internal shift named Staff Training, with the Name in its Overview highlighted, above Details, Time and Location instead of a Participant.](https://docs.astalty.com.au/assets/sw-shift-board-internal-shift-details.png) ### Expressing Interest in a Shift - Tap **Express Interest**. - If the shift is part of a recurring support series, you will be prompted to choose whether you would like to: - Express interest in **all shifts** in the series (for example, **All 4 shifts**), or - Express interest in the **first shift only**. - Confirm your response. For a single shift, select **Confirm** on iPhone or **Express Interest** on Android. The app returns you to the **Current Shift Board** after it sends your response. Shifts you have applied for remain visible in the **Current Shift Board** and display an **Awaiting Approval** status chip until they have been allocated to a Support Worker. You can tap the shift at any time to review its details and status. ![The Available Shift Details screen for a recurring shift for Elena Marchetti, showing First Shift, Total Shifts 4 shifts, Recurrence Weekly on Friday and Address, with an arrow pointing to Express Interest beside Decline.](https://docs.astalty.com.au/assets/sw-shift-board-3.jpg) ![The Express Interest prompt over the Available Shift Details screen, asking which shifts to express interest in, with All 4 shifts, First shift only and Cancel.](https://docs.astalty.com.au/assets/sw-shift-board-4.jpg) ![The Current Shift Board, with an arrow pointing to the Awaiting Approval tag on the recurring Elena Marchetti shift.](https://docs.astalty.com.au/assets/sw-shift-board-5.jpg) ### Declining a Shift - Tap **Decline**. - A confirmation prompt will appear asking you to confirm your decision. - After you confirm, the app returns you to the **Current Shift Board**. - You can change your decision while the broadcast is still open and the shift has not started, been approved, rejected, reassigned, or expired. - Declined shifts move to the **Past** Shift Board. You can tap the shift at any time to review its details and status. ![The Available Shift Details screen for a single shift for Dasia Reichel, showing Participant, Details, Shift and Address, with an arrow pointing to the Decline button.](https://docs.astalty.com.au/assets/sw-shift-board-6a.jpg) ![The Decline Shift confirmation explaining you can change your decision until the shift is assigned to someone else, with an arrow pointing to Decline beside Cancel.](https://docs.astalty.com.au/assets/sw-shift-board-7a.jpg) ![The Past Shift Board, with an arrow pointing to the Declined tag on the Thu, Nov 12 shift above a shift tagged Reassigned.](https://docs.astalty.com.au/assets/sw-shift-board-8.jpg) ![The Available Shift Details screen for a declined shift, with the Declined banner highlighted at the top and an arrow pointing to the Express Interest button.](https://docs.astalty.com.au/assets/sw-shift-board-10a.jpg) ### Shift Status Updates - **Awaiting Approval**: Your interest has been submitted and is pending review. - **Approved**: You were assigned to the shift. Once published, the shift appears on your **Schedule**. - **Rejected**: An admin has rejected your expression of interest. The shift shows a **Rejected** badge, you'll receive a push notification with the reason, and you cannot express interest in that shift again. - **Reassigned**: The shift was assigned to someone else. - **Expired**: The broadcast ended without an active response you can change. - **Declined**: You declined the shift. - **Past Shift**: The shift has started and no other response status applies. Tap a declined or approved shift to see its details and current status. ![The Past Shift Board with the Declined tag on one shift and the Reassigned tag on another both highlighted.](https://docs.astalty.com.au/assets/sw-shift-board-9.jpg) ![The Past Shift Board with its title highlighted, and an arrow pointing to the Approved tag on the recurring Elena Marchetti shift below shifts tagged Declined and Reassigned.](https://docs.astalty.com.au/assets/sw-shift-board-11.jpg) ![The Available Shift Details screen for an approved recurring shift, with an Approved banner above the Participant, Details, First Shift, Total Shifts 4 shifts, Recurrence Weekly on Friday and Address.](https://docs.astalty.com.au/assets/sw-shift-board-12.jpg) ## Shift Board - Support Worker Video Video walkthrough: shift board support worker.