# Inviting a Support Worker

Source: https://docs.astalty.com.au/guide/scheduling/setup/workers/inviting-a-support-worker

> Invite a Support Worker and choose when they become available for scheduling.

Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling.

## Overview

Invite a Support Worker to give them an Astalty account. During the invitation, choose whether they can be assigned to supports now or should remain unavailable for scheduling until later.

## How to Invite a Support Worker

1. From the left menu, go to [**Users**](https://app.astalty.com.au/users).
2. Select **Invite User**.

![The Users page listing users with their status, name, email, phone, 2FA and role, with an arrow pointing to the Invite User button beside Actions at the top right.](https://docs.astalty.com.au/assets/image1-1757910630.png)

3. Choose the **User Type**, such as **Support Worker**.

![The User Type section of the Invite User form, with the Support Worker option selected and highlighted beside Standard and Auditor, and the Can be Scheduled for Supports checkbox ticked below.](https://docs.astalty.com.au/assets/image2-1757910652.png)

4. Decide whether the user can be assigned to supports. Choosing **Support Worker** turns on **Can be Scheduled for Supports**:
   - Leave it on to allow assignments, clock-in and clock-out actions, and unscheduled travel reporting.
   - Turn it off if the user should not be scheduled yet.
5. Enter the Support Worker's details:

- Personal information
- Contact details
- Bio and any other relevant details

![The Personal Information section of the Invite User form, with First name, Middle name, Last name, Preferred name and Date of birth fields and a Bio text editor.](https://docs.astalty.com.au/assets/image3-1757910673.png)

6. Leave **Send invitation email** on to send the invitation now, or turn it off to create the user without sending the email.

![The end of the Invite User form, with the Send invitation email checkbox ticked under Send Invite, a note that the user will be sent an email with a link to set their password, and the Invite User button.](https://docs.astalty.com.au/assets/image4.png)

7. Select **Invite User**.

### Other Information

- If you choose not to allow scheduling when first inviting a Support Worker, you can enable this option later by editing their user profile.
- Turning off scheduling creates the user without making them available for support assignments. **Send invitation email** controls whether the invitation email is sent.

## Video Overview

The video demonstrates the invitation workflow.

Video walkthrough: inviting a support worker.