# Making Records Visible to Support Workers

Source: https://docs.astalty.com.au/guide/scheduling/setup/what-support-workers-see/making-records-visible-to-support-workers

> Choose which Participant records Support Workers can see in the app.

Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling.

## Overview

Astalty lets you control which Participant Record Types appear to Support Workers in the app. Enable **Visible to Support Workers** on a Record Type to show records of that type on the Participant's profile. Records with other types remain available only to users with access in the web app.

## Turning On "Visible to Support Workers" for Records

1. In the left menu, go to **Settings**.
2. Select [**Participants**](https://app.astalty.com.au/settings/participants).
3. Select **Participant Record Types**.
4. Find the Record Type, select the three-dot menu, and select **Edit**.

![The Participant Record Types list with a row's three-dot menu open and an arrow pointing to the highlighted Edit option, above Archive.](https://docs.astalty.com.au/assets/image2-1757913961.png)

5. Turn on **Visible to Support Workers**.

![The Record Type Information form for the Consent Form record type, with the unticked Visible to Support Workers checkbox highlighted below Has expiry date, Required record, Required for some participant tags, Required when a service uses these charge items and Documents required.](https://docs.astalty.com.au/assets/image1-1757913984.png)

6. Select **Update**.

Support Workers can now open records of that type from the Participant's profile in the app.

### Enforcing Support Workers to Review and Acknowledge Records

To see more on how to do this, visit the [Record Acknowledgement](https://docs.astalty.com.au/guide/scheduling/setup/what-support-workers-see/record-acknowledgement) guide.

## How Records Will Appear for Support Workers

The app shows only records whose Record Type has **Visible to Support Workers** enabled. Requiring acknowledgement is a separate setting on each record and requires at least one attached document.

![Two views in the Astalty app: the Participant Details screen with the Records section highlighted below Information Items, showing a Medication List record tagged Unread, and that record's PDF opened in the app with an Acknowledgement panel below it.](https://docs.astalty.com.au/assets/image3-1757914018.png)