# Adding Supported Independent Living (SIL) or Assistance with Self-Care Shifts

Source: https://docs.astalty.com.au/guide/scheduling/adding-shifts/adding-supported-independent-living-sil-or-assistance-with-self-care-shifts

> Set up and schedule SIL and Assistance with Self-Care supports, including split billing.

Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling.

## Overview

Set up the Participant's Service and Charge Item Set before scheduling Assistance with Self-Care or Supported Independent Living (SIL). The charging method depends on whether you bill by the hour, by the week, or across different support types.

## Creating Supports

Start by checking that the required **Charge Item Sets** are available.

### Set up Charge Item Sets

Astalty includes presets for Assistance with Self-Care and Supported Independent Living. Open **Settings > Charge Items**, select **Add Charge Item Set**, then choose a preset. Review its name, reference and hourly charges before selecting **Create**.

![The Add Charge Item Set page in Settings with Preset selected and an arrow pointing to it, and the Select Preset list open and highlighted, starting with 01 - Assistance with Self Care, 01 - Assistance with Self-Care - High Intensity and other category 01 presets down to 01 - Supported Independent Living High Intensity.](https://docs.astalty.com.au/assets/sil-charge-item-set-1-guide.png)

See [Creating and Updating Charge Item Sets](https://docs.astalty.com.au/guide/charge-items/managing-charge-item-sets/creating-updating-charge-item-sets) for the full setup process.

### Update Participant Services

Open the Participant's profile and select **NDIS Plan**. Add a **Scheduled Service**, then choose the support category, enter the Service name and budget, and select the Charge Item Set. Save the Service before scheduling shifts.

![The Add Service form on a Participant's NDIS Plan, with three sections highlighted: Service Type set to Scheduled service, Service Details filled in for Supported Independent Living with a 100,000 dollar budget, NDIA Managed and support category 01, and Charge Item Sets with Supported Independent Living ticked.](https://docs.astalty.com.au/assets/sil-charge-item-set-2.png)

See [Creating a Service](https://docs.astalty.com.au/guide/scheduling/setup/services-and-charges/creating-a-service) for field details.

### Schedule Shifts

Use **recurring shifts** when the support follows a regular pattern. Later changes can apply to selected occurrences in the series.

![The Who & When section of the create form for a Direct Support from 07:00 to 15:00, with the Repeat this Support section highlighted: Every 1 Week until 05/02/2027, with Fri selected under Repeat on. The Support Type is Supported Independent Living.](https://docs.astalty.com.au/assets/recurring-sil-shift-1.png)

The [Adding a 1:1 Shift](https://docs.astalty.com.au/guide/scheduling/adding-shifts/adding-a-11-shift)  and [Adding a Group Shift](https://docs.astalty.com.au/guide/scheduling/adding-shifts/adding-a-group-shift) guides outline the process of creating shifts, with more detail on adding shifts to a sequence in the [Recurring Shifts](https://docs.astalty.com.au/guide/scheduling/recurring-shifts) guide.

### Hourly Charged SIL

For hourly billing, select **Automatic Charges** so Astalty can create the support and travel charges from the recorded shift details.

![The Service & Billing section with Automatic Charges selected and highlighted under Charge behaviour, described as charges automatically created and updated from the billing settings, beside Manual Charges.](https://docs.astalty.com.au/assets/sil-charges-1.png)

### Weekly Charged SIL and Manual Charges

For SIL services that are charged weekly, **manual charges** should be selected under **Charge behaviour** when setting up the Support, **not** automatic charges. We recommend setting up all shifts in the support sequence, and then creating **Recurring Direct Charges** in the Finance menu. These charges will then appear in your invoice batches each week.

![The Service & Billing section with Manual Charges selected and highlighted under Charge behaviour, described as charges that are not created or updated automatically and must be handled manually within the support.](https://docs.astalty.com.au/assets/manual-charges-1.png)

Create a Charge Item for **weekly** SIL charges, then select it on the Participant's **Service** before using it in Direct Charges. See [Creating and Updating Charge Items](https://docs.astalty.com.au/guide/charge-items/managing-charge-items/creating-updating-charge-items).

![The Create Recurring Direct Charge form with four sections highlighted: Participant set to Amelia McCullough, Charge Details with the SIL-WK Charge Item at a quantity of 1 week and Direct Service, a Charge Summary total of 7,566.72 dollars, and Recurrence Details repeating every 1 Week on Fri. An arrow points to the Create Recurring Direct Charge button.](https://docs.astalty.com.au/assets/recurring-direct-charges-sil-1.png)

You can find more information on how to set these charges up in the [Direct Charges](https://docs.astalty.com.au/guide/finance/direct-charges) guide.

### Adding Sleepovers or Overnight Support

These types of supports often require a **sleepover or active overnight** component. Instructions for adding these can be found in the [Adding a Sleepover or Active Overnight Support](https://docs.astalty.com.au/guide/scheduling/adding-shifts/creating-a-sleepover-or-active-overnight-support) guide.

### Split Billing and Manual Charge Considerations

In some scenarios, support delivery may change mid-shift (for example, a shift that includes both Assistance with Self-Care **and** Community Access). In these cases, **manual charge** mode must be enabled when creating the support, and the shift should be split into separate charges to reflect the different support types.

You'll find more on how to set this up in the [Adding a 1:1 Shift](https://docs.astalty.com.au/guide/scheduling/adding-shifts/adding-a-11-shift#manual-charges) and [Adding a Group Shift](https://docs.astalty.com.au/guide/scheduling/adding-shifts/adding-a-group-shift#manual-charges) guides.

> **Review manual charges before approval**
>
> Manual charges do not automatically follow changes to kilometres or time. During approval, compare the claim with the scheduled charges. If they differ, update the charges on the shift's **Finance** tab. You may need to delete and recreate a charge so billing and payroll stay aligned.

## Supported Independent Living & Assistance with Self Care - Video Walk-Through

Video walkthrough: supported independent living assistance with self care.

In this video, you'll learn how to set up and manage shifts for Participants receiving Supported Independent Living or Assistance with Self-Care, with guidance on scheduling regular supports and handling common setup scenarios.
