# Support Tasks Report Source: https://docs.astalty.com.au/guide/reports/support-tasks-report > Review shift task completion across your supports. Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling. Open [**Reports > Scheduling > Support Tasks**](https://app.astalty.com.au/reports/scheduling/support-tasks). > **Looking for coordinator tasks instead?** > > This report covers **shift tasks** - the checklist items attached to a support that a Support Worker ticks off in the mobile app. > > It is **not** the [Tasks Report](https://docs.astalty.com.au/guide/reports/tasks-report), which covers the tasks your coordinators record against a Participant, carrying their time, case notes and charges. The names are similar, but the two reports have nothing in common. ![The Reports page with Reports highlighted in the main menu (1), Support Tasks typed in Search reports and the Scheduling tab selected (2), and the Support Tasks row highlighted in the Scheduling list (3).](https://docs.astalty.com.au/assets/support-tasks-report-1.png) ## Overview The **Support Tasks Report** lists every [support task](https://docs.astalty.com.au/guide/scheduling/shift-tasks) on the supports and group supports in the selected date range, so you can monitor task completion across the organisation. The report is available to **Admins**, and to **Managers** who have **Can access Scheduling** turned on. Summary cards at the top count the tasks that match your filters: - **Total Tasks** - the total number of tasks. - **Completed** - the tasks marked as completed. - **Not Completed** - the tasks that were skipped, plus the tasks nobody has completed yet. **Not Completed** includes tasks on supports that haven't happened yet. The report opens on the current week, so tasks on supports later in the week count as **Not Completed** until they are done. Cancelled supports are not excluded. The cards update when you change the search or filters. ![The Support Tasks report for 26 Oct - 1 Nov 2026 with the Total Tasks 68, Completed 20 and Not Completed 48 cards highlighted above the task table.](https://docs.astalty.com.au/assets/support-tasks-report-2.png) ## Task Table Each row is one task: | Column | What it shows | | ------------------- | ------------------------------------------------------------------------------------ | | **Task** | The task's name, with its description beneath. | | **Status** | **Completed** or **Not Completed**. | | **Support Date** | The support's start and end date and time. | | **Participants** | The Participant on the support. For a group support, every Participant in the group. | | **Support Workers** | The workers rostered on the support. | In the **Status** column, hover the badge to see when the task was completed and by whom, and any reason given for not completing it. A note icon on the badge means a reason was recorded, and a warning icon beside it marks a **Mandatory** task that is not completed. The report opens sorted by **Support Date**, earliest first. Click the **Task**, **Status** or **Support Date** heading to sort by that column. Clicking on a **row in the table** opens the associated **Support** or group support, allowing you to view additional details. ![The Support Tasks report with the task table highlighted, showing Task, Status, Support Date, Participants and Support Workers columns, and Completed and Not Completed status badges, some with a note icon and one red Not Completed badge with a warning icon.](https://docs.astalty.com.au/assets/support-tasks-report-3.png) ## Search The **search field** matches the task name, the Participant's name and the names of the Support Workers rostered on the support. Search results update automatically as you type. ![The Support Tasks report with an arrow pointing to collect typed in the Search field, and the highlighted table narrowed to one Completed Collect medication from pharmacy task, with the cards showing Total Tasks 1, Completed 1 and Not Completed 0.](https://docs.astalty.com.au/assets/support-tasks-report-4.png) ## Filters Filters allow you to refine the report and focus on specific tasks or supports. ![The Support Tasks report with an arrow pointing to the Filter button and its menu highlighted, listing Date, Status, Requirement, Not Completed Reason, Participant and Support Worker.](https://docs.astalty.com.au/assets/support-tasks-report-5.png) ### Date The **Date** filter matches the start date of the support the task belongs to. It is always applied and opens on the **current week**, Monday to Sunday. Both the start and end dates are included in full. Quick presets cover the last and this week, fortnight, month, quarter, year and financial year, or you can pick your own dates. ### Status Use **Status** to show tasks by completion status. Options include: - **Completed** - **Not Completed** - tasks that were skipped as well as tasks that haven't been completed yet. ### Requirement Use **Requirement** to show required or optional tasks. Options include: - **Mandatory** - **Optional** ### Not Completed Reason The **Not Completed Reason** filter helps identify tasks that were not completed and whether a reason was recorded. Options include: - **Has Reason** - **No Reason** ### Participant Use the **Participant** filter to view tasks associated with one or more Participants. A group support matches when any Participant you select is part of the group. ### Support Worker The **Support Worker** filter shows tasks on supports that the selected workers are rostered on, including the group support a support belongs to. You can select more than one worker, and deactivated workers can be selected too. > **Need the same data in a spreadsheet?** > > The [Support Tasks Export](https://docs.astalty.com.au/guide/exports/support-tasks-export) downloads the same tasks as a CSV, with the completion time, who completed each task, and any reason given for skipping it - handy when you need to report task completion to a stakeholder.