# Reports

Source: https://docs.astalty.com.au/guide/reports

> An overview of every report in the Astalty Reports menu, listed in the same groups the product uses, with who can see each group.

[Reports](https://app.astalty.com.au/reports) let you monitor and analyse your data across Astalty. Every report in the Reports menu is listed here in the same groups the product uses, with a link to its guide.

## Finding a Report

1. From the left-hand menu, select **Reports**.
2. Click a report to open it.

To narrow the list:

- **Search reports** matches a report's name, its description, and common alternative names. For example, searching *sleepover* finds **Active Overnights**.
- The tabs show **All Reports**, your **Favourites**, and one tab for each group you can see.
- Click the star next to a report to add it to **Favourites**.

## Who Can Use Reports

**Admins**, **Managers** and **Team Members** can open the Reports menu. **Support Workers** have no access to Reports.

The menu lists only the reports you can open. Each report has its own permission and feature requirements, and a group appears only when you can open at least one report in it. If a report is missing from your menu, check its guide page for who can see it.

## Participants

Shown when you can view Participants, either all of them or the ones assigned to you.

| Report                                                                                                           | What it shows                                                                                                                     |
| ---------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- |
| [Utilisation](https://docs.astalty.com.au/guide/reports/service-utilisation-report)                              | A quick overview of your Participants' utilisation of their Services.                                                             |
| [Plans](https://docs.astalty.com.au/guide/reports/participant-plans-report)                                      | Who does not have a current Plan, and when Participant Plans will end.                                                            |
| [Participants Without Plan Manager](https://docs.astalty.com.au/guide/reports/participants-without-plan-manager) | Participants with a current plan-managed service but no Plan Manager assigned.                                                    |
| [Participants With Plan Manager](https://docs.astalty.com.au/guide/reports/participants-with-plan-manager)       | Participants with a current plan-managed service and a Plan Manager assigned.                                                     |
| [Participant Birthdays](https://docs.astalty.com.au/guide/reports/participant-birthdays-report)                  | Upcoming birthdays, who has a birthday today, and everyone with a birthday in a chosen month.                                     |
| [Participant Alerts](https://docs.astalty.com.au/guide/reports/participant-alerts-report)                        | All current alerts for Participants.                                                                                              |
| [Participant Records](https://docs.astalty.com.au/guide/reports/participant-records-report)                      | All Participant records, including those that are missing.                                                                        |
| [Participant Goals](https://docs.astalty.com.au/guide/reports/participant-goal-report)                           | All current goals for Participants.                                                                                               |
| [Participants Without Goals](https://docs.astalty.com.au/guide/reports/participants-without-goals-report)        | All Participants without goals.                                                                                                   |
| [Participant Risks](https://docs.astalty.com.au/guide/reports/participant-risks-report)                          | All current risks for Participants.                                                                                               |
| [Participants Without Risks](https://docs.astalty.com.au/guide/reports/participants-without-risks-report)        | All Participants without risks.                                                                                                   |
| [Participants Without Tasks](https://docs.astalty.com.au/guide/reports/participants-without-tasks-report)        | Active Participants with no task dated in a chosen period.                                                                        |
| [Participants by Diagnosis](https://docs.astalty.com.au/guide/reports/participant-diagnoses-report)              | Participants grouped by their primary and secondary diagnosis.                                                                    |
| [Participant Documents](https://docs.astalty.com.au/guide/reports/participant-document-report)                   | All documents across all Participants.                                                                                            |
| [Support History](https://docs.astalty.com.au/guide/reports/support-history-report)                              | For a chosen Participant, every Support Worker who has supported them, how many visits they have had, and when they last visited. |
| [Participant Retention](https://docs.astalty.com.au/guide/reports/participant-retention-report)                  | Participant entries, exits and retention, month by month.                                                                         |
| [Participant Reminder Status](https://docs.astalty.com.au/guide/reports/participant-reminder-status-report)      | Reminder status and mobile presence for each Participant.                                                                         |
| [Address Map](https://docs.astalty.com.au/guide/reports/address-map-report)                                      | Participant addresses on a map.                                                                                                   |

## Referrals

Shown to Admins on Astalty Premium.

| Report                                                                                      | What it shows                                                                   |
| ------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------- |
| [Referral Conversion](https://docs.astalty.com.au/guide/reports/referral-conversion-report) | Referral volume, and how many convert to Accepted or Completed, month by month. |

## Team

Shown to Admins, Managers and Team Members.

| Report                                                                                                  | What it shows                                                                                                 |
| ------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------- |
| [My Billable Hours](https://docs.astalty.com.au/guide/reports/my-billable-hours-report)                 | A detailed view of your billable and unbillable Task time over a date range.                                  |
| [My Billables](https://docs.astalty.com.au/guide/reports/my-billables-report)                           | A breakdown of your billable charges, grouped by Charge Item.                                                 |
| [Team Billable Hours](https://docs.astalty.com.au/guide/reports/team-billable-hours-report)             | Your team's billable and unbillable Task time over a date range.                                              |
| [Team Billables](https://docs.astalty.com.au/guide/reports/team-billables-report)                       | A breakdown of your team's billable charges, grouped by Charge Item.                                          |
| [User Records](https://docs.astalty.com.au/guide/reports/user-records-report)                           | All Records for your team, including those that are missing.                                                  |
| [Qualifications Compliance](https://docs.astalty.com.au/guide/reports/qualifications-compliance-report) | Workers with unmet required Qualifications, and why they are unmet.                                           |
| [Worker Skills](https://docs.astalty.com.au/guide/reports/worker-skills-report)                         | The Skills held by each worker across your team.                                                              |
| [Years of Experience](https://docs.astalty.com.au/guide/reports/years-of-experience-report)             | Years in the sector and years of service for each team member.                                                |
| [Staff Retention](https://docs.astalty.com.au/guide/reports/staff-retention-report)                     | Team member starts, exits and retention, month by month.                                                      |
| [Employment Details](https://docs.astalty.com.au/guide/reports/employment-details-report)               | Current Employment Details for your team, including users who are missing them.                               |
| [Capacity](https://docs.astalty.com.au/guide/reports/capacity)                                          | Current capacity across your team, based on assigned Services.                                                |
| [My Capacity](https://docs.astalty.com.au/guide/reports/my-capacity-report)                             | Your current billable capacity, based on the Services assigned to you.                                        |
| [Staff Birthdays](https://docs.astalty.com.au/guide/reports/staff-birthdays-report)                     | Upcoming staff birthdays, who has a birthday today, and every staff member with a birthday in a chosen month. |
| [User Unavailability](https://docs.astalty.com.au/guide/reports/user-unavailability-report)             | Staff unavailability, to support resource planning.                                                           |
| [Address Map](https://docs.astalty.com.au/guide/reports/address-map-report)                             | Staff addresses on a map.                                                                                     |

## Finance

Shown when you have Finance access, which Admins and Managers have unless it has been turned off for them. It is also shown to users who can view **My Billable Charges**, and to contractors when Staff Payments is turned on.

| Report                                                                                                        | What it shows                                                                                       |
| ------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- |
| [Aged Receivables](https://docs.astalty.com.au/guide/reports/aged-receivables-report)                         | Outstanding invoice amounts as at a chosen date, broken down by payee into due-date ageing buckets. |
| [Billable Charges](https://docs.astalty.com.au/guide/reports/billable-charges-report)                         | All billable charges within a selected time period.                                                 |
| [My Billable Charges](https://docs.astalty.com.au/guide/reports/my-billable-charges-report)                   | Billable charges on Tasks assigned to you within a selected time period.                            |
| [NDIA Errors](https://docs.astalty.com.au/guide/reports/ndia-errors-report)                                   | Charges submitted to the NDIA for payment that returned errors.                                     |
| [Voided Charges](https://docs.astalty.com.au/guide/reports/voided-charges-report)                             | All voided charges within a selected time period.                                                   |
| [Staff Payments](https://docs.astalty.com.au/guide/finance/staff-payments/reports-and-exports#staff-payments) | Amounts payable to contractors within a selected time period.                                       |
| [My Payments](https://docs.astalty.com.au/guide/finance/staff-payments/reports-and-exports#my-payments)       | Amounts paid to you as a contractor within a selected time period.                                  |
| [Pay Groups](https://docs.astalty.com.au/guide/reports/pay-groups-report)                                     | All pay groups, with their mapped pay items and assigned employees.                                 |

## Sites

Shown with the Scheduling add-on to users who can view Site Records: Admins for all Sites, and Managers for the Sites they manage.

| Report                                                                                                                  | What it shows                                       |
| ----------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------- |
| [Site Records](https://docs.astalty.com.au/guide/sites-scheduling-recurring-charges-reports-mobile#site-records-report) | All Site records, including those that are missing. |

## Tasks

Shown to Admins, Managers and Team Members on the Professional plan and above.

| Report                                                                                      | What it shows                                 |
| ------------------------------------------------------------------------------------------- | --------------------------------------------- |
| [Tasks](https://docs.astalty.com.au/guide/reports/tasks-report)                             | All Tasks for your team or for a Participant. |
| [Tasks without Notes](https://docs.astalty.com.au/guide/reports/tasks-without-notes-report) | Tasks that do not have any associated Notes.  |
| [Flagged Notes](https://docs.astalty.com.au/guide/reports/flagged-notes-report)             | Notes flagged by checkers, for review.        |

## Scheduling

Shown when your organisation has the Scheduling add-on. Most Scheduling reports are shown to Admins, and to Managers when **Can access Scheduling** is turned on for them.

| Report                                                                                                                | What it shows                                                                                                                                                    |
| --------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Shifts](https://docs.astalty.com.au/guide/reports/shifts-report)                                                     | All Shifts for your Support Workers.                                                                                                                             |
| [Award Pay Report](https://docs.astalty.com.au/guide/reports/schads-pay-report)                                       | Interpreted award pay hours per employee, by rate and allowance, for a pay period.                                                                               |
| [Shift Variance](https://docs.astalty.com.au/guide/reports/shift-variance-report)                                     | Variance between planned start and end times and actual clock in and clock out.                                                                                  |
| [Shift Approvals Variance](https://docs.astalty.com.au/guide/reports/shift-approval-variance-report)                  | Variance between scheduled values and what was approved for billing.                                                                                             |
| [Travel Charge Variance](https://docs.astalty.com.au/guide/reports/travel-charge-variance-report)                     | Supports where the approved travel kilometres or travel hours do not match what the Participant was charged.                                                     |
| [Active Overnights](https://docs.astalty.com.au/guide/reports/active-overnights-report)                               | Active overnight periods logged during sleepovers, with the disturbance reason and recurring patterns per Participant and worker.                                |
| [Shift Clashes](https://docs.astalty.com.au/guide/reports/shift-clashes-report)                                       | Shifts that clash with other shifts or with leave periods.                                                                                                       |
| [Clock Location Variance](https://docs.astalty.com.au/guide/reports/clock-location-variance-report)                   | Clock in and clock out events that happened too far from the support's address.                                                                                  |
| [Supports](https://docs.astalty.com.au/guide/reports/supports-report)                                                 | All Supports for your Participants.                                                                                                                              |
| [Support Notes](https://docs.astalty.com.au/guide/reports/support-notes-report)                                       | All support notes.                                                                                                                                               |
| [Flagged Notes](https://docs.astalty.com.au/guide/reports/flagged-notes-report)                                       | Notes flagged by checkers, for review.                                                                                                                           |
| [Supports without Notes](https://docs.astalty.com.au/guide/reports/completed-supports-without-notes-report)           | Completed Supports that do not have any associated Notes.                                                                                                        |
| [Supports without Plan Service](https://docs.astalty.com.au/guide/reports/supports-without-plan-service-report)       | Supports that no Plan Service covers.                                                                                                                            |
| [Support Cancellations](https://docs.astalty.com.au/guide/reports/support-cancellations-report)                       | Supports that have been cancelled, and the reason for cancellation.                                                                                              |
| [Support Tasks](https://docs.astalty.com.au/guide/reports/support-tasks-report)                                       | All support tasks.                                                                                                                                               |
| [Recurring Shifts Expiring Soon](https://docs.astalty.com.au/guide/reports/recurring-shifts-expiring-soon-report)     | Recurring Shifts that are expiring soon.                                                                                                                         |
| [Public Holiday Supports](https://docs.astalty.com.au/guide/reports/public-holiday-report)                            | All supports that are on a public holiday.                                                                                                                       |
| [Public Holiday Group Assignments](https://docs.astalty.com.au/guide/reports/public-holiday-group-assignments-report) | The public holiday groups assigned to each Participant.                                                                                                          |
| [Record Acknowledgements](https://docs.astalty.com.au/guide/reports/record-acknowledgement-report)                    | Whether Support Workers have acknowledged required Participant record documents.                                                                                 |
| [Participant Incompatibilities](https://docs.astalty.com.au/guide/reports/participant-incompatibilities-report)       | Participant to Support Worker incompatibilities.                                                                                                                 |
| [Cost Code Assignments](https://docs.astalty.com.au/guide/reports/cost-code-assignments-report)                       | Cost code assignment status across shifts, supports and group supports.                                                                                          |
| [On-Call](https://docs.astalty.com.au/guide/reports/on-call-report)                                                   | Each worker's rostered on-call, standby units, and calls, meetings and training still waiting for approval or a timesheet batch, when On-Call Roster is enabled. |

## Other

Shown when you can view Notifications.

| Report                                                                      | What it shows                                                                            |
| --------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------- |
| [Configured Notifications](https://docs.astalty.com.au/guide/notifications) | Every notification your organisation has configured, and the ones nobody has set up yet. |
