# Information Items

Source: https://docs.astalty.com.au/guide/participants/profile/information-items

> Store and organise specific Participant details using customisable Information Items.

Information Items store organisation-defined details on a Participant's profile. Create and manage the available items in [Participant Information Item Settings](https://docs.astalty.com.au/guide/settings/participants-settings/information-items), then add the relevant items to each Participant.

## Attaching Information Items

To attach an Information Item to a Participant's profile, navigate to the [Participant](https://app.astalty.com.au/participants) and scroll to the bottom of the page where you will find the Information Items section.

![A Participant's profile page scrolled to the bottom, with the Information Items section highlighted, showing the Add Item button and the Communication Preferences and Support Preferences items.](https://docs.astalty.com.au/assets/cleanshot-2023-12-26-at-11.04.16@2x.png)

To add a new Information Item click *Add Item*.

![The Add Information Item dialog with the Select Information Item list open above the field and covering the dialog title, showing a Search box and the Information Items to choose from: Background Information, Diagnosis, Risks, Goals and Mobility Requirements.](https://docs.astalty.com.au/assets/cleanshot-2023-12-26-at-11.05.27@2x.png)

You can then select the Information Item you would like to add to the profile.

## Updating Information

Once you have attached an Information Item or if you would like to update the content for an existing Information Item, you can click on the Information Item heading (1) and then click *Edit* (2). This will open the edit form when you can provide the details. If the information item has been configured to allow document uploads, you can also upload documents using this form.

![The Information Items section with the Support Preferences item expanded to show its Details, a numbered marker 1 on the item heading and 2 on the Edit button.](https://docs.astalty.com.au/assets/cleanshot-2023-12-26-at-11.06.15@2x.png)

![The Information Item edit form for Support Preferences, with a Details text editor holding the item's text, and Delete, Cancel and Update buttons.](https://docs.astalty.com.au/assets/cleanshot-2023-12-26-at-11.07.24@2x.png)

## Default Content for Information Items

You can set default content for information items to reduce repetitive data entry when adding information to Participants.

When configured, the default content will automatically pre-populate when a user selects that information item on a Participant profile.

### To configure default content

1. Go to **Settings**
2. Select **Participants**
3. Create a new information item or edit an existing one
4. Enter content in the **Default Content** field
5. Save your changes

### How it works

- When adding an information item to a Participant, the default content will be automatically pre-filled
- Users can edit or update the content before saving if required

### Notes

- Default content is optional and can be left blank
- Updating the default content will apply to future entries, not existing ones

![Participant settings, reached from the highlighted Settings and Participants menu items, with the Information Items list showing the Create Information Item button and the Edit option in the Goals item's three-dot menu highlighted.](https://docs.astalty.com.au/assets/cleanshot-2026-03-26-at-16.08.38@2x-guide.png)

![The Update Information Item drawer for a Background Information item, with the Default Content editor highlighted holding headings for personal background, cultural considerations and key life events, and the Update button highlighted.](https://docs.astalty.com.au/assets/cleanshot-defaultinfoitem-guide.png)

## Required Information

A red alert icon means the Information Item is required but has no information yet. Add the missing information to clear the icon.

An Information Item is required for a Participant when it is [required for everyone, or required for a tag the Participant carries](https://docs.astalty.com.au/guide/settings/participants-settings/information-items#required-for-selected-participant-tags). Required items are listed on the profile without being added first, so they don't appear under **Add Item** - that list only offers items the Participant isn't already required to provide. Removing the tag lifts the requirement and any details already saved stay on the profile.

![The Information Items section of a Participant's profile, with an arrow pointing to the red alert icon beside the Background Information item.](https://docs.astalty.com.au/assets/cleanshot-2023-12-26-at-11.08.22@2x.png)

## Audit Trail

The audit trail provides a clear history of any changes made to an Information Item. To view it, open the relevant item and select the **Audit Trail** icon beside **Edit**, below the text. A side panel will open, displaying a list of all edits and activities associated with that item.

To view specific updates in more detail, select **View changes** next to the relevant entry. This will open a further pop-up showing the previous and updated content for that Information Item.

![An expanded Information Item on a Participant's profile, with an arrow pointing to the Audit Trail icon beside Edit, below the item's details.](https://docs.astalty.com.au/assets/information-items-audit-1-guide.png)

![The Audit Trail panel with the item's history highlighted, listing two changes to Detail and the item's creation, and an arrow pointing to the View changes link on the latest change.](https://docs.astalty.com.au/assets/information-items-audit-2.png)

![The Detail pop-up comparing an Information Item's content, with arrows pointing to the Previous text and the Updated text, which has an extra paragraph added.](https://docs.astalty.com.au/assets/information-items-audit-3.png)