# Recurring Charges Ending Soon Notifications

Source: https://docs.astalty.com.au/guide/notifications/recurring-charges-ending-soon-notifications

> Get alerted before a recurring direct charge reaches its end date, so billing doesn't stop unnoticed.

Astalty Premium - This feature is part of the Astalty Premium plan. See What Premium includes.

## Overview

The [Recurring Charges Ending Soon](https://app.astalty.com.au/notifications/recurring-charges-end) notification alerts your team before a recurring [direct charge](https://docs.astalty.com.au/guide/finance/direct-charges) reaches its end date.

A recurring direct charge bills a Participant on a repeating schedule without a shift behind it, such as a subscription, regular equipment fee or ongoing service. Billing stops on its end date. This notification gives you time to review or extend the charge before that happens.

Only Admins can manage these notifications. This can't be changed per user.

## Setting Up the Notification

1. Go to **Notifications** from the left-hand menu.
2. Scroll to the **Finance** section and select [Recurring Charges Ending Soon](https://app.astalty.com.au/notifications/recurring-charges-end).
3. Click **Create Notification**.
4. Under **Notification timeframe**, set the **Period** (1 to 365) and choose a **Period unit**: Days, Weeks or Months. This is how far ahead of the end date the alert is sent. A new notification starts at 1 week.
5. Under **Notification recipients**, add the **User Groups** or individual **Users** who should be told. At least one is required. The **Support Worker** and **All Users** groups aren't offered.
6. Under **Notification methods**, choose **Within Astalty**, **Email**, or both. Both are ticked on a new notification.
7. Click **Add Notification** to save.

Astalty checks once a day, at about 9:30am Brisbane time, and alerts once for each recurring charge whose end date is exactly the set period away. Archived recurring charges, and charges for archived Participants, are skipped. A recurring charge with no end date never triggers it.

Recipients get the title **Recurring Charge Ending Soon** (the email subject too), a message naming the Participant and how long until the charge ends, and a **View Charge** link. There is no custom email content for this notification.

The list shows each notification's timing under **When**, its **Delivery** methods and its **Recipients**. Click a row to edit it, or use its actions menu to **Edit**, **Clone** or **Delete** it.

> **Send this one to whoever owns billing**
>
> The people who need this are usually the finance team rather than the roster team - a recurring charge ending is a billing event, not a scheduling one.

## Things to keep in mind

- The notification does not extend the charge. The charge still ends on its end date unless you extend it.
- Recurring charges are managed from the Participant's Financial tab and on the Direct Charges page - see [Direct Charges](https://docs.astalty.com.au/guide/finance/direct-charges).