# Archiving Incidents

Source: https://docs.astalty.com.au/guide/incidents/archiving-incidents

> Archive an incident to hide it from the register, view archived incidents with the Archived filter, and restore them with Unarchive.

Astalty Premium - This feature is part of the Astalty Premium plan. See What Premium includes.

## Overview

Incidents can't be permanently deleted in Astalty, but they can be **archived**. Archiving keeps the incident's full history without cluttering your active register - archived incidents are **hidden by default** from both the Participant and Staff Incident lists.

A few things to note when archiving an incident:

- Archiving an incident also archives its **linked form submission**, and unarchiving restores it. This keeps the incident and its underlying form in sync.
- Archiving does **not** delete any data - the incident can be restored at any time.
- By default, Managers can archive Participant incidents but not Staff incidents.

## Archiving an Incident

1. Open the incident from the relevant **Participant** or **Staff Incident** register.
2. Click **Edit** to open the **Update Incident** panel.
3. Click **Archive**, then confirm when prompted.

You'll be asked to confirm before the incident is archived - once confirmed, it's removed from the active list and marked with an **Archived** tag.

> **When Archive isn't available**
>
> The **Archive** option is hidden for incidents that are currently **Under Review** - resolve or return the incident to another status first. It's also hidden once an incident is already archived (use **Unarchive** instead).

## Finding Archived Incidents

Archived incidents don't appear in the register by default. To view them, use the **Archived** filter on the Participant or Staff Incident list and switch it from **Active** to **Archived**.

Archived incidents are clearly marked with a red **Archived** tag in the list, so they're easy to tell apart from active incidents.

![The Participant Incidents list, opened from Incidents under Insights in the main menu, with the filter Archived is Archived applied, showing three Low severity incidents, each with a green Resolved status and a red Archived tag beside it.](https://docs.astalty.com.au/assets/incidents-archived-filter-list.png)

The **Archived** tag also appears at the top of the incident's detail page when you open it.

![The Incident Details page for an archived incident, with a red Archived tag at the top above the reference, status, incident date, category and other details.](https://docs.astalty.com.au/assets/incidents-archived-detail.png)

## Unarchiving an Incident

To restore an archived incident to active:

1. Use the **Archived** filter to find the incident, then open it.
2. Click **Edit** to open the **Update Incident** panel.
3. Click **Unarchive**.

The incident returns to your active register, and its linked form submission is restored at the same time. The **Archive** option becomes available again once the incident is active.

![The Update Incident drawer for an archived incident, with the Unarchive button at the bottom left and the Close and Update Incident buttons on the right.](https://docs.astalty.com.au/assets/incidents-unarchive-action.png)