# Feedback and Complaints

Source: https://docs.astalty.com.au/guide/feedback-and-complaints

> Record and manage feedback and complaints.

Astalty Premium - This feature is part of the Astalty Premium plan. See What Premium includes.

Use Feedback & Complaints to collect submissions through a Form, review them in a central register, assign follow-up work and track each matter through to resolution. The register can receive feedback or complaints from Participants, families, advocates and staff.

## In this section

- [Overview](https://docs.astalty.com.au/guide/feedback-and-complaints/overview) - create a Feedback & Complaints Form, publish or embed it, and understand how submissions reach the register.
- [Follow Up](https://docs.astalty.com.au/guide/feedback-and-complaints/follow-up) - review, assign, update, archive and export an entry.