# Shifts Export Source: https://docs.astalty.com.au/guide/exports/shifts-export > Download Support Worker shifts by date range as a CSV or print-friendly PDF. Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling. ## Overview The [Shifts Export](https://app.astalty.com.au/exports/create/shifts) provides a CSV or print-friendly PDF of Support Worker shifts, filtered by date range. Use it to analyse scheduling patterns and coverage or print a roster for the selected period. ## Accessing the Shifts Export 1. From the left-hand side menu, click **Exports** (under **Insights** when your menu is grouped into sections), then click **Create Export**. 2. Select the **Shifts** category. 3. Select **Shifts**. ![The Create Export page with marker 1 on Exports under Insights in the main menu, marker 2 on the Shifts tab and marker 3 on the highlighted Shifts row, Export all Shifts.](https://docs.astalty.com.au/assets/cus-737/shifts-export-list.png) ## Configure the Export Before selecting Create Export, use the available options to configure the export. ![The Shifts Export form with the Export Filters section (From 02/11/2026, To 08/11/2026, Participants, Participant Tags, Users, Sites and Regions) and the Export Format section, with CSV selected, highlighted, Include charges under Export Options, and an arrow pointing to Create Export](https://docs.astalty.com.au/assets/cus-737/shifts-export-filters.png) ### Set the Date Range This will generate an export containing shifts whose **Start Time** falls in the selected date range. The whole **To** date is included. You can also use the **This week**, **Last week**, **Last month**, and **Last quarter** shortcuts to set the range quickly. ### Participants This field is optional. If left blank, the Export will include Shifts for **all Participants** within the selected date range, subject to the Users selection. You may select one or multiple Participants to limit the results to specific individuals. ### Participant Tags This field is optional. Select one or more [Participant Tags](https://docs.astalty.com.au/guide/participants/profile/participant-tags) to include all Participants who have any of the selected tags. You can combine tags with individually selected Participants - the export covers everyone matched by either selection, with no duplicates. If left blank, the export uses your Participant selection (or all Participants if none are selected). ### Users This field is also optional and allows you to further refine the Export based on the **Users involved in the Shifts**. If left blank, the Export will include Shifts for **all Users** within the selected date range, subject to the Participant selection. ### Sites This field is optional. Select one or more [Sites](https://docs.astalty.com.au/guide/sites) to limit the export to Shifts at those Sites. If left blank, the export is not restricted by Site. This field only appears if your role can view all Sites. ### Regions This field is optional. Select one or more [Regions](https://docs.astalty.com.au/guide/settings/regions) to limit the export to Shifts in those Regions. If left blank, the export is not restricted by Region. This field only appears when Regions are enabled and your role can view all Regions. A Shift counts as being in a Region if its assigned worker, its Site, or its Participant is in that Region. Because a Shift's Region comes from those three sources rather than a tag of its own, this export has no **Unassigned** option. ### Clock Type This field is optional. Choose **Clocked in on behalf**, **Clocked out on behalf**, or both to export only shifts where another user recorded that clock time for the Support Worker. Leave it blank to include shifts regardless of who recorded the clock-in or clock-out. ## Choose the Export Format Under **Export Format**, choose whether to generate the export as a **CSV** spreadsheet or a **PDF** document. CSV is selected by default. The PDF is a print-friendly shift schedule that lists each shift's date, day, time, duration, Participants, site, location, worker, and stage - handy for sharing or printing a roster. ![Example PDF Shifts Export for Astalty from 09/11/2026 to 15/11/2026, showing a shift schedule with Date, Day, Time, Participants, Site, Location, Worker, Duration, and Stage columns, with Stage values Completed and Scheduled](https://docs.astalty.com.au/assets/cus-729/shifts-export-pdf-example.png) The PDF ends with an **Hours Summary**: each worker's shift count and total scheduled hours for the date range, plus a **Total** row. Workers are listed by their full name - unlike the schedule above, which abbreviates it to a first name and last initial - sorted alphabetically with **Unassigned** last. Total Hours sums each worker's shift durations and is shown to two decimal places, with trailing zeros dropped (for example `8`, `12.5`, `3.33`). ![Hours Summary at the end of a PDF Shifts Export for 26/10/2026 to 01/11/2026, listing Abigail Tran, Adam Nguyen, Alexzander Nader and Unassigned with their shift counts and total hours, and a Total row of 6 shifts and 33 hours](https://docs.astalty.com.au/assets/cus-1114/shifts-export-pdf-hours-summary-guide.png) > **Large PDF exports are split into parts** > > A PDF export covering more than 200 shifts is delivered as a **ZIP file** containing several PDFs, named *Shifts Export - Part 1.pdf*, *Shifts Export - Part 2.pdf* and so on. The Hours Summary totals every shift in the date range, but only appears on the final part. ## Include Charges When you select **CSV** and have Finance access, the **Include charges** option appears. Turn it on to list each charge from a shift on its own row. A shift with several charges produces several rows; a shift with no charges still produces one row with blank charge columns. The added columns are **Charge Participant**, **Charge Item Number**, **Charge Item Name**, **Charge Ratio**, **Quantity**, **Unit**, **Unit Cost**, and **Total Cost**. ## Generating the Export Click on the **Create Export** button. ## Downloading the Export When the export is ready it will appear on the [Exports](https://app.astalty.com.au/exports) page where you can click on **Download** to save it to your device. > **Export taking longer than expected?** > > All exports run in the background. If the export takes at least 20 seconds to become ready, Astalty also emails you. Download it from the Exports page. ## Exported Fields The export displays key details for each shift, including: - **Support Worker** - The worker assigned to the shift. Shifts with no worker assigned show **Unassigned** instead of a blank cell. - **Participants** - **Site** - The [Site](https://docs.astalty.com.au/guide/sites) the shift is assigned to. Blank when the shift has no Site. - **Location** - The address where the support takes place, matching the **Location** shown on the support's details. Only Support Shifts and Group Support Shifts have a Location, so this is blank for Internal Shifts and Unpaid Breaks. - **Shift Type** - Distinguishes each shift as a **Support Shift**, **Group Support Shift**, **Internal Shift**, or **Unpaid Break**. - **Status** - Whether the shift is **Published** or **Unpublished**, so you can tell published shifts apart from unpublished drafts. - **Day** - The day of the week the shift starts, as a full day name (**Monday** through **Sunday**). Handy for grouping or filtering by day without having to derive it from the date. - **Start Time** - The shift's start, formatted as `dd/mm/yyyy hh:mm`, so this column carries the date as well as the time. - **End Time** - **Clock In Time** - **Clock Out Time** - **Timezone** - The shift's timezone, shown as the city name (for example **Sydney** or **Perth**). This column only appears when [Multi-Timezone Scheduling](https://docs.astalty.com.au/guide/scheduling/setup/scheduling-settings#multi-timezone-scheduling) is enabled. - **Shift Duration** - Displayed as minutes - **Approved Duration** - The time between the shift's approved start and end times, also displayed as minutes. This is only populated once the shift has [approved start and end times](https://docs.astalty.com.au/guide/scheduling/shift-approvals) - otherwise it's blank. Comparing it against **Shift Duration** shows where approved time differs from what was scheduled. - **Cost Code** - The [cost code](https://docs.astalty.com.au/guide/finance/cost-codes) assigned to the shift. This column only appears when cost codes are enabled in your scheduling settings. - **Custom Allowances** - The names of the shift's [custom allowances](https://docs.astalty.com.au/guide/scheduling/setup/custom-allowances), separated by commas. This column only appears when your account has shifts with custom allowances and your role can see them. - **Participant Signed Off** - If the Participant has signed off on the shift, **Yes** will be displayed in this column. - **Approved** - **Yes** if the shift has been fully reviewed, otherwise **No**. - **Recurrence** - the shift's recurrence rule, or **Does not repeat**. - **Group Ratio** - the ratio for a fixed-ratio group support. It is blank for other shifts and flexible group supports. - **Shift Stage** - the shift's lifecycle stage: **Scheduled**, **Completed**, or **Cancelled**. This is separate from **Status**: a shift whose support is cancelled keeps its **Published** or **Unpublished** value under **Status**, but shows **Cancelled** under **Shift Stage**. For a flexible group shift, Shift Stage shows **Cancelled** once every Participant paired to it is cancelled, even if the group support itself isn't marked cancelled. > **There's no separate Date column** > > All dates and times in the CSV are rendered in the **shift's own timezone**, and **Start Time** and **End Time** each include the date, so there's no standalone Date column to look for.