# Record Acknowledgements Export

Source: https://docs.astalty.com.au/guide/exports/record-acknowledgements-export

> Export Support Worker record acknowledgements as a CSV or print-ready PDF.

Scheduling add-on - This feature requires the Scheduling add-on, which is available on Astalty Premium. See How to enable Scheduling.

The **Record Acknowledgements Export** lets you download acknowledgement status for Participant Record documents associated with rostered Support Workers across a shift date range. It is available as CSV or PDF.

This export covers the same information as the [Record Acknowledgement Report](https://docs.astalty.com.au/guide/reports/record-acknowledgement-report) - a downloadable version you can archive or share.

## Finding the Record Acknowledgements Export

Open [**Exports**](https://app.astalty.com.au/exports), select **Create Export**, then select **Record Acknowledgements** under **Participants**.

![The Record Acknowledgements Export page, describing a CSV of Support Worker acknowledgements of Participant Records for upcoming shifts, with From 02/11/2026 and To 08/11/2026, optional Participants, Support Workers and Status filters, CSV selected under Export Format, and Create Export.](https://docs.astalty.com.au/assets/record-acknowledgements-export.png)

## Setting the filters

The **From** and **To** dates are required and default to the current Monday-Sunday week. Presets are available for **This week**, **Last week**, **This month**, and **Last month**. You can then narrow the results with optional filters:

- **Participants** - limit the export to specific Participants.
- **Support Workers** - limit the export to specific Support Workers.
- **Status** - filter by **Acknowledged** or **Not Acknowledged**.

Astalty starts with published, assigned shifts in the date range and excludes cancelled Supports. For each Participant and Support Worker pair, it uses one shift, preferring the earliest upcoming shift and otherwise the earliest shift in the selected range. It then creates one row for every active document on an active Participant Record that requires Support Worker acknowledgement. Participants and Support Workers are also limited by what the person creating the export can view.

## Choosing the export format

Under **Export Format**, choose how you want the file generated:

- **CSV** - a spreadsheet-friendly file for reporting and analysis.
- **PDF** - a tidy, audit-friendly table that can be used as proof of service delivery.

Once you've set your filters and format, click **Create Export**.

## Downloading the export

When the export is ready it will appear on the [Exports](https://app.astalty.com.au/exports) page where you can click **Download** to save it to your device.

> **Export taking longer than expected?**
>
> All exports run in the background. If the export takes at least 20 seconds to become ready, Astalty also emails you. Download it from the Exports page.

## Exported fields

Both the CSV and PDF include the same details:

- Participant
- Support Worker
- Record Type
- Document
- Shift Date
- Status - Acknowledged or Not Acknowledged
- Acknowledged At

**Shift Date** uses the shift timezone. **Acknowledged At** uses the provider timezone and is blank when the document has not been acknowledged.