# Feedback Export

Source: https://docs.astalty.com.au/guide/exports/feedback-export

> Bulk export feedback as an Excel spreadsheet or as PDF documents bundled into a ZIP.

Astalty Premium - This feature is part of the Astalty Premium plan. See What Premium includes.

You can bulk export feedback as a spreadsheet with one row per feedback entry, or as PDF documents with one PDF per entry bundled into a ZIP.

> **Exporting a single feedback entry**
>
> To export just one entry, open it from the Feedback register and use **Actions → Export as PDF**. See [Exporting a Feedback Entry as PDF](https://docs.astalty.com.au/guide/feedback-and-complaints/follow-up#exporting-a-feedback-entry-as-pdf).

## Finding the Feedback Export

Open [**Exports**](https://app.astalty.com.au/exports), select **Create Export**, then select **Feedback** under **Forms**. The export needs the Feedback feature.

## Creating the Export

Once you're in the Feedback Export, use the **Export Filters** to refine what is included. All filters are optional. Leave them blank to export every feedback entry.

- **From** and **To** limit the export by the feedback entry's creation date.
- **Status** limits the export to feedback with a specific status.

### Export Format

Under **Export Format**, choose **Excel** or **PDF**:

- **Excel** creates an Excel workbook (`.xlsx`) with one row per feedback entry.
- **PDF** creates a formatted PDF for each feedback entry. When more than one entry is included, the PDFs are bundled into a ZIP file.

The spreadsheet starts with **Reference**, **Status**, **Sentiment**, **Assignee**, complainant and subject details, **Details**, **Follow-up Details**, **Created**, **Submitted At**, and **Submitted By**. It then adds the fields used by the feedback forms represented in the results. Dates and times use your provider timezone.

### Export Options

- **Exclude archived** is on by default, so archived feedback is left out.
- **Exclude staff surnames** is off by default. When selected, staff names are abbreviated to a first name and last initial in the spreadsheet and PDFs.

When you are ready, select **Create Export**.

## Downloading the Export

When the export is ready it will appear on the [Exports](https://app.astalty.com.au/exports) page where you can click **Download** to save it to your device.

> **Export taking longer than expected?**
>
> All exports run in the background. If the export takes at least 20 seconds to become ready, Astalty also emails you. Download it from the Exports page.