# Pinning Conversations

Source: https://docs.astalty.com.au/guide/chat/pinning-conversations

> Keep important chats at the top of your chat list by pinning them for yourself or for everyone.

> **Enabling Chat**
>
> Chat is an optional feature. The Account Owner can turn it on from the [Optional Features](https://docs.astalty.com.au/guide/settings/optional-features#chat) page.

Pinning keeps a conversation at the top of your chat list so the chats you use most are always easy to find. You can pin both direct messages and group channels, and pinning works on both the web app and the mobile app.

> **Two ways to pin**
>
> There are two kinds of pinning:
>
> - **Pin for me** keeps a conversation at the top of **your own** chat list. It only affects you, and works for both direct messages and group channels.
> - **Pin for everyone** keeps a group channel at the top of the chat list for **all members** of that channel. It is only available for group channels, and only to admins or the person who created the group.

## Pinning a Conversation for Yourself

**Pin for me** is personal - it only changes the order of your own chat list, and no one else is affected.

1. Open the direct message or group channel you would like to pin
2. Click the **Actions** menu in the conversation header
3. Under **Pin**, select **Pin for me**

The conversation moves to the top of your chat list and shows a small pin icon. To reverse it, open the same **Actions** menu and select **Unpin for me**.

![A group channel on the Chat page with two numbered callouts: 1 the Actions button in the conversation header, and 2 the Pin section of its menu with Pin for me and Pin for everyone, below Manage Channel, Export Conversation, Mute Channel and Archive Conversation.](https://docs.astalty.com.au/assets/chat-pin-conversation-web.png)

## Pinning a Group Channel for Everyone

**Pin for everyone** keeps a group channel at the top of the chat list for every member of that channel - handy for an important announcement channel or a team that everyone should keep an eye on.

To pin a group channel for everyone:

1. Open the group channel
2. Click the **Actions** menu in the conversation header
3. Under **Pin**, select **Pin for everyone**

The channel moves to the top of the chat list for all of its members and shows a pin icon. To reverse it, open the **Actions** menu and select **Unpin for everyone**.

> **If a channel is already pinned for everyone**
>
> When a channel is pinned for everyone, members who can't change it see it marked as **Pinned for everyone** and can't unpin it. The personal **Pin for me** option is hidden for that channel, because it is already pinned to the top for everyone.

## The Pin Icon

Pinned conversations show a small pin icon next to the timestamp in your chat list, so you can tell at a glance which chats are pinned. Hovering over the icon shows whether the chat is **Pinned** (just for you) or **Pinned for everyone**.

## How Pinned Chats Are Ordered

Your chat list is ordered so the most important conversations sit at the top:

1. Channels **pinned for everyone** appear first
2. Then conversations **you have pinned for yourself**
3. Then all your other conversations, most recently active first

## Pinning in the App

Pinning works the same way in the Astalty mobile app. Open a conversation, tap the channel actions, and choose the same **Pin for me** or **Pin for everyone** options. Pinned chats rise to the top of your chat list and show the pin icon, just like on the web.

![A group chat in the app with the three-dot channel actions menu open at the top right, listing Mute, Pin for me, Pin for everyone, Archive and View members, with Pin for me and Pin for everyone highlighted.](https://docs.astalty.com.au/assets/chat-pin-conversation-mobile.jpg)

> **Want to tidy your chat list instead?**
>
> Pinning keeps important chats at the top. If you'd rather hide a conversation you don't need to see, take a look at [Archiving Conversations](https://docs.astalty.com.au/guide/chat/archiving-conversations).